Help Desk Manager Jobs in Boonsboro, MD
Warehouse Deskside Support Technician
- Hagerstown, MD (7 miles from Boonsboro, MD)
- 30+ days ago
- Hagerstown, MD (7 miles from Boonsboro, MD)
- 30+ days ago
This technician will be in charge of all Tier 2 and Tier 3 IT support in the warehouse, which includes end-user support, troubleshooting, and training on Microsoft Office applications such as Office...
Demographic Data for Boonsboro, MD
Moving to Boonsboro, MD? Find some basic demographic data about Boonsboro, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Boonsboro, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Boonsboro, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Printer Support
- Virus Removal
- Network Infrastructure
- IT Strategy
- Technical Troubleshooting
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- Apple iOS
- Electronic Health Record
- ITIL
- Mac Skills
- Installation
- Resolution
- Epic
- Customer Satisfaction
- Information Technology
- Microsoft Office 365
- Continuous Improvement
- Strategy Development
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Collaboration
- Documentation
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Interpersonal Skills
- Flexibility
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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