Help Desk Manager Jobs in Bethesda, MD

1-15 of 28 Jobs

Manager, Technical Support (Hybrid)

  • Herndon, VA (15 miles from Bethesda, MD)
  • 22 hours ago
  • Herndon, VA (15 miles from Bethesda, MD)
  • 22 hours ago

The Support Manager at ISI is a people-first leader responsible for fostering a high-performing, collaborative, and customer-obsessed support team....

IT Service Desk Supervisor

  • Washington, DC (6 miles from Bethesda, MD)
  • 23 hours ago
  • Washington, DC (6 miles from Bethesda, MD)
  • 23 hours ago

Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....

Help Desk Manager

  • Reston, VA (13 miles from Bethesda, MD)
  • 1 day ago
  • Reston, VA (13 miles from Bethesda, MD)
  • 1 day ago

Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....

Deskside Support Technician (Tier 2)

  • Alexandria, VA (11 miles from Bethesda, MD)
  • 1 day ago
  • Alexandria, VA (11 miles from Bethesda, MD)
  • 1 day ago

Meet customer requirements for Service Desk performance, and provide network technical support. Instruct customers and support staff in the use of equipment and software....

Help Desk Supervisor/Sr. User Trainer

  • Washington, DC (6 miles from Bethesda, MD)
  • 5 days ago
  • Washington, DC (6 miles from Bethesda, MD)
  • 5 days ago

Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....

Web Application Support Specialist

  • Washington, DC (6 miles from Bethesda, MD)
  • 7 days ago
  • Washington, DC (6 miles from Bethesda, MD)
  • 7 days ago

This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....

Remote Work

Help Desk Manager

  • Arlington, VA (6 miles from Bethesda, MD)
  • 11 days ago
  • Arlington, VA (6 miles from Bethesda, MD)
  • 11 days ago

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....

Tier 1 Helpdesk Lead and Analyst

  • Washington, DC (6 miles from Bethesda, MD)
  • 15 days ago
  • Washington, DC (6 miles from Bethesda, MD)
  • 15 days ago

Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....

Desktop Support Services Help Desk Lead

  • Herndon, VA (15 miles from Bethesda, MD)
  • 16 days ago
  • Herndon, VA (15 miles from Bethesda, MD)
  • 16 days ago

providing efficient help desk support and services to the enterprise....

Senior Service Desk Manager

  • Herndon, VA (15 miles from Bethesda, MD)
  • 17 days ago
  • Herndon, VA (15 miles from Bethesda, MD)
  • 17 days ago

decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...

Helpdesk Lead/CAB Manager

  • Arlington, VA (6 miles from Bethesda, MD)
  • 20 days ago
  • Arlington, VA (6 miles from Bethesda, MD)
  • 20 days ago

Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...

Help Desk Manager

  • Chantilly, VA (19 miles from Bethesda, MD)
  • 22 days ago
  • Chantilly, VA (19 miles from Bethesda, MD)
  • 22 days ago

Desk Manager and lead a dynamic group of 10 technicians dedicated to providing exceptional support to approximately 2,500 employees....

Help Desk Manager

  • Herndon, VA (15 miles from Bethesda, MD)
  • 29 days ago
  • Herndon, VA (15 miles from Bethesda, MD)
  • 29 days ago

Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....

Application Support Specialist

  • College Park, MD (9 miles from Bethesda, MD)
  • 29 days ago
  • College Park, MD (9 miles from Bethesda, MD)
  • 29 days ago

supporting systems in the Operation and Maintenance phase of the system lifecycle to work with a seasoned team of technical professionals providing full life-cycle support for multiple systems deployed...

Remote Work

Helpdesk Manager

  • Washington, DC (6 miles from Bethesda, MD)
  • 29 days ago
  • Washington, DC (6 miles from Bethesda, MD)
  • 29 days ago

Manage support ticket triage, ensuring SLAs are met and exceeded. Directly assist with tickets during high volume....

Demographic Data for Bethesda, MD

Moving to Bethesda, MD? Find some basic demographic data about Bethesda, MD below.

Local
National
88,874
3,970
Medium/Lg

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Udemy
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Udemy
Help Desk - Technician
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Udemy
IT Help Desk Professional
Do you want to start your career in the IT world? Do you want to start building your IT career path from a solid ground? You are in the right place! Wondering why? Let's see Because when you want...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Help Desk Manager Jobs in Bethesda, MD

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.

Highest Education Level

Help Desk Managers in Bethesda, MD offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Bethesda, MD
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Help Desk Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!