Help Desk Manager Jobs in New Orleans, LA
Citizenship and Immigration Services (USCIS) IT Field Support (ITFS) Division of OIT is responsible for operational support of the entire user community in USCIS HQ offices, service centers, and field...
Demographic Data for New Orleans, LA
Moving to New Orleans, LA? Find some basic demographic data about New Orleans, LA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in New Orleans, LA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in New Orleans, LA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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