Help Desk Manager Jobs in Fort Thomas, KY
Manager Technical Support, MONARCH
- Cincinnati, OH (4 miles from Fort Thomas, KY)
- 8 days ago
- Cincinnati, OH (4 miles from Fort Thomas, KY)
- 8 days ago
Learn more at The Manager Technical Support is responsible for leading a team of Technical Support Engineers (TSE) and Service Coordinators (SC) who provide remote clinical and technical support for...
Demographic Data for Fort Thomas, KY
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Fort Thomas, KY
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Fort Thomas, KY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Backup
- Application Support
- Service Delivery
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Zendesk
- Computer Science
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- ServiceNow
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- ITIL
- Installation
- Resolution
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- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
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- Networking
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Reporting
- Mentoring
- Employee Development
- Coaching
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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