Help Desk Manager Jobs in Indianapolis, IN
US E- GPS Consulting- Help Desk Manager (308669)- Customer/AM&C- PDM (AS)
- Indianapolis, IN
- 2 days ago
- Indianapolis, IN
- 2 days ago
Work You'll Do The Service Support Manager of Help Desk Services (Help Desk Manager) is responsible for overseeing the day-to-day operations of the web service and institutional support team....
Service Desk Supervisor - Indianapolis, IN - Hybrid
- Indianapolis, IN
- 20 days ago
- Indianapolis, IN
- 20 days ago
Provide meaningful analysis of items worked by the Service Desk (and supporting business areas) to inform operational improvement opportunities and engage in continuous quality improvement....
Other duties as assigned Qualifications Experience Bachelors Degree in IT, Computer Science, or equivalent 5+ years experience in IT Service Management (ITSM) with 3-5 years in a leadership role managing...
Demographic Data for Indianapolis, IN
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Salary for Help Desk Manager Jobs in Indianapolis, IN
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Indianapolis, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Network Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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