Help Desk Manager Jobs in Clermont, IN
Service Desk Supervisor - Indianapolis, IN - Hybrid
- Indianapolis, IN (12 miles from Clermont, IN)
- 11 days ago
- Indianapolis, IN (12 miles from Clermont, IN)
- 11 days ago
Provide meaningful analysis of items worked by the Service Desk (and supporting business areas) to inform operational improvement opportunities and engage in continuous quality improvement....
Senior IT Service Desk Manager
- Indianapolis, IN (12 miles from Clermont, IN)
- 16 days ago
- Indianapolis, IN (12 miles from Clermont, IN)
- 16 days ago
The Senior IT Service Desk Manager will create the IT strategy for help desk management supporting all KSM offices leveraging the ITIL framework for Incident Management, Problem Management, Change Management...
Demographic Data for Clermont, IN
Moving to Clermont, IN? Find some basic demographic data about Clermont, IN below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Clermont, IN
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Clermont, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Onboarding
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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