Help Desk Manager Jobs in Lake Forest, IL
Enterprise Application Support Specialist
- Itasca, IL (20 miles from Lake Forest, IL)
- 30+ days ago
- Itasca, IL (20 miles from Lake Forest, IL)
- 30+ days ago
At least 3-5 years of experience in application support, preferably with ERP or CRM systems....
Supervisor of Desktop Support & Operations
- Glenview, IL (11 miles from Lake Forest, IL)
- 90+ days ago
- Glenview, IL (11 miles from Lake Forest, IL)
- 90+ days ago
Preferred Qualifications: Experience managing an IT Service Management platform (i.e. Jira, SysAid, ServiceNow, etc.) Experience supporting a cloud-based VoIP platform....
Demographic Data for Lake Forest, IL
Moving to Lake Forest, IL? Find some basic demographic data about Lake Forest, IL below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Lake Forest, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Lake Forest, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Hardware Support
- Virus Removal
- Network Infrastructure
- IT Strategy
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Remote Support
- IT Service Management
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Mobile Device Management
- Service Delivery
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- R Programming
- VoIP
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Electronic Health Record
- Mac Skills
- Installation
- Resolution
- Epic
- Customer Satisfaction
- Information Technology
- Microsoft Office 365
- Technical Support
- Strategy Development
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Employee Development
- Collaboration
- Documentation
- Coaching
- Reporting
- Mentoring
- Interpersonal Skills
- Flexibility
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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