Help Desk Manager Jobs in Gurnee, IL
Application Support Specialist
- Northbrook, IL (18 miles from Gurnee, IL)
- 6 days ago
- Northbrook, IL (18 miles from Gurnee, IL)
- 6 days ago
Besides the usual experience with computers and troubleshooting I'd really prefer someone with Application support experience, specifically with Document management systems....
Remote WorkApplication Support Specialist
- Schaumburg, IL (24 miles from Gurnee, IL)
- 45+ days ago
- Schaumburg, IL (24 miles from Gurnee, IL)
- 45+ days ago
Assist with scripting test documentation based on the business needs and technical solutions, as well sufficient understanding of the processes to document regression tests for future deployments Support...
Supervisor of Desktop Support & Operations
- Glenview, IL (21 miles from Gurnee, IL)
- 60+ days ago
- Glenview, IL (21 miles from Gurnee, IL)
- 60+ days ago
Preferred Qualifications: Experience managing an IT Service Management platform (i.e. Jira, SysAid, ServiceNow, etc.) Experience supporting a cloud-based VoIP platform....
Demographic Data for Gurnee, IL
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Salary for Help Desk Manager Jobs in Gurnee, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Gurnee, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Server Administration
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- Computer Science
- Zendesk
- Network Administration
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Onboarding
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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