Help Desk Manager Jobs in Georgia
Information Technology Support Manager Job Description: Akima Global Logistics (AGL) is looking for an Information Technology Support Manager. to work in Albany, Georgia....
Review survey feedback to improve services, tools and support experience....
Skills: Strong working knowledge of Microsoft Windows operating systems and Microsoft Office Suite. Familiarity with desktop hardware, peripheral equipment, and basic enterprise applications....
MANAGER WILL HAVE: Bachelor's or Master's degree in Computer Science or equivalent discipline 6+ years of technical support and service management experience; 2+ years in a supervisory role is required...
We are proud to support our students personal development and academic endeavors while providing a safe and comfortable living environment....
This position also provides escalated technical support for ERP issues....
service management processes....
Experience using and improving IT Service Management solutions such as ServiceNow. Strong skills in use of Microsoft products and related back-office products....
Experience using and improving IT Service Management solutions such as ServiceNow. Strong skills in use of Microsoft products and related back-office products....
Demographic Data for Georgia
Moving to Georgia? Find some basic demographic data about Georgia below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Georgia
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Georgia offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Network Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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