Help Desk Manager Jobs in Johns Creek, GA
- Dunwoody, GA (9 miles from Johns Creek, GA)
- 45+ days ago
- Dunwoody, GA (9 miles from Johns Creek, GA)
- 45+ days ago
Experience using and improving IT Service Management solutions such as ServiceNow. Strong skills in use of Microsoft products and related back-office products....
Demographic Data for Johns Creek, GA
Moving to Johns Creek, GA? Find some basic demographic data about Johns Creek, GA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Johns Creek, GA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Johns Creek, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Team Leading
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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