Help Desk Manager Jobs in Florida
Responsibilities include but are not limited to: Prioritizes, assesses, and manages ITSM incidents, requests, and inquiries, providing full ITSM support across Incident, Problem, Change, Release, and...
Ability to establish department goals and objectives that support the strategic plan. Ability to lead, motivate, develop and train others....
The IT Help Desk Manager will oversee all aspects of IT support for Centurion’s nationwide correctional healthcare contracts and corporate offices....
Proficiency in installing, configuring, and troubleshooting Windows operating systems. Experience with cybersecurity tools and best practices....
Relevant industry certifications, such as HDI Support Center Director or KCS v6 Practices Certification....
Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....
Join us as an Application Support Specialist and become a key player in empowering global aviation operations by delivering expert support, ensuring seamless software performance, and driving customer...
Manager of Application Support - PACs/LIS systems
- Rockledge, FL
- 10 days ago
- Rockledge, FL
- 10 days ago
Effective teaming, organizational and support management skills....
As a Applications & Support Specialist, you will be responsible for administrative duties, with a primary focus on data integrity, workflow optimization, and user support....
Monitors supported applications to ensure data integrity and accuracy. -Provides support between ES and other technical groups....
Responsible for ensuring that appropriate support mechanisms are implemented, maintained, and properly transitioned into daily operations by the team, both internally and externally....
Responsibilities include but are not limited to: Prioritizes, assesses, and manages ITSM incidents, requests, and inquiries, providing full ITSM support across Incident, Problem, Change, Release, and...
A client of Insight Global is looking for a Help Desk Manager to help with the consolidation and transition of a Service Desk due to an acquisition....
Management, program management, process development / compliance, and problem-solving skills in the information technology services industry, with an emphasis on Service Management • 2+ years of experience...
Provide first and/or second-level support for the loan origination platform, covering core operational tasks and administrative support functions....
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Title Synonyms
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Salary for Help Desk Manager Jobs in Florida
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Florida offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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