Help Desk Manager Jobs in Sun City, FL
- University Park, FL (18 miles from Sun City, FL)
- 10 days ago
- University Park, FL (18 miles from Sun City, FL)
- 10 days ago
Log and track support requests using a ticketing system, ensuring timely resolution or escalation. Escalate unresolved issues to Tier 3 support teams as needed....
Application Support Specialist
- Apollo Beach, FL (7 miles from Sun City, FL)
- 21 days ago
- Apollo Beach, FL (7 miles from Sun City, FL)
- 21 days ago
Monitors supported applications to ensure data integrity and accuracy. -Provides support between ES and other technical groups....
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Sun City, FL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Sun City, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Server Administration
- Windows 10
- Service Delivery
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Information Technology
- Continuous Improvement
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills