ManTech seeks a motivated, career and customer-oriented Senior Service Desk Manager to join our team in the DC, Maryland, and Virginia (DMV) area. This role is responsible for managing the entire...
Description: Futrend Technology is looking for an NIH OD HelpDeskManager to join our team of industry leading professionals with significant upward promotion probability....
The HelpDeskManager (ISSM) is responsible for daily supervision and direction to staff who are responsible for phone, remote, and in-person support to users in the areas of e-mail, directories, computer...
Company Description Link Solutions, Inc. delivers reliable and effective Information Technology services to government clients in support of critical mission needs. Delivering a broad range of...
General information Requisition # R60353 Locations USA-VA-Herndon Posting Date 05/09/2025 Security Clearance Required Secret Remote Type Hybrid Time Type Full time Description & Requirements...
Description Are you an emerging Information Technology professional with experience supporting Human Resource (HR), and a passion for solving technical challenges, learning new skills and...
Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None...
Manager of Technical Support Bethesda, MD Type: Direct-Hire Category: Information Technology Salary: 100,000.00 Reference ID: 10044637 Shortcut: F5ApDz Role: The Manager of Technical Support...
The Service Desk Manager oversees and enhances the daily support operations, leading a team of 10+ direct reports, with the opportunity to significantly impact the development of our rapidly...
Managing a small team of Help Desk professionals -Triaging and remediating tickets -Handling ticket escalations -Generating reports and conducting analysis of Help Desk activities -Communicating...
Responsibilities for this Position Location: USA VA McLean Full Part/Time: Full time Job Req: RQ199126 Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret SCI +...
Description Immediate Opening at ActioNet for a Desk Side Support Manager (Applications Support) to join our on-site team supporting developers and service operations. This role serves as a key...
As part of a 24x7 Service Desk, performing the activities associated with the management of ticket queues to include prioritization of work and assignment to technical resources for resolution of...
Moving to Washington, DC? Find some basic demographic data about Washington, DC below.
Local
National
689,545
23,743
Help Desk Manager Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Salary for Help Desk Manager Jobs in Washington, DC
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Help Desk Managers in Washington, DC offer the following education background
Bachelor's Degree
40.9%
Associate's Degree
17.7%
Master's Degree
14.5%
Vocational Degree or Certification
12.7%
High School or GED
10.6%
Some College
2.5%
Doctorate Degree
0.8%
Some High School
0.4%
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