Help Desk Manager Jobs in Prs, DC
Senior Application Support Specialist (Job 1133)
- Rockville, MD (14 miles from Prs, DC)
- 8 hours ago
- Rockville, MD (14 miles from Prs, DC)
- 8 hours ago
combination of education and experience Experience supporting current operating systems, including Windows 10 and 11; macOS (ideally 14 or higher); Linux (Ubuntu preferred) Experience with Jira, GitHub...
The ideal Help Desk Lead will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support...
DanSources is looking for a Deskside Support Technician to support the Enterprise Standard Architecture V (ESA V) program, in Washington, DC....
The Help Desk Lead who will be responsible for overall management support and coordination for Help Desk support for Tier levels I/II/III, (e.g., Tier I (phone and e-mail), Tier II (on-site, floor),...
Overview: We are seeking an experienced ERP Help Desk Manager with strong knowledge of Unit4 ERP to lead our support team....
- Arlington, VA (3 miles from Prs, DC)
- 4 days ago
- Arlington, VA (3 miles from Prs, DC)
- 4 days ago
Compensation At Booz Allen, we celebrate your contributions, provide you with opportunities and choices, and support your total well-being....
We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level support for end users experiencing technical issues....
Seeking an experienced Deskside Support Technician to provide onsite technical assistance and break/fix support for government end-user devices....
Manager, Technical Support (Hybrid)
- Herndon, VA (19 miles from Prs, DC)
- 10 days ago
- Herndon, VA (19 miles from Prs, DC)
- 10 days ago
The Support Manager at ISI is a people-first leader responsible for fostering a high-performing, collaborative, and customer-obsessed support team....
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
- Reston, VA (16 miles from Prs, DC)
- 11 days ago
- Reston, VA (16 miles from Prs, DC)
- 11 days ago
Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....
An IT Services program supporting several customers....
Deskside Support Technician (Tier 2)
- Alexandria, VA (5 miles from Prs, DC)
- 11 days ago
- Alexandria, VA (5 miles from Prs, DC)
- 11 days ago
Meet customer requirements for Service Desk performance, and provide network technical support. Instruct customers and support staff in the use of equipment and software....
This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....
Remote Work- Arlington, VA (3 miles from Prs, DC)
- 21 days ago
- Arlington, VA (3 miles from Prs, DC)
- 21 days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Demographic Data for Prs, DC
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Salary for Help Desk Manager Jobs in Prs, DC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Prs, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Windows Forms
- Help Desk Management
- Remote Desktop Protocol
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- R Programming
- IT Support
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Microsoft Active Directory
- Technical Support
- Microsoft Windows
- Implementation
- Military Background
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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