Help Desk Manager Jobs in Pentagon, DC

1-15 of 30 Jobs

Help Desk Team Lead

  • Washington, DC (1 mile from Pentagon, DC)
  • 6 hours ago
  • Washington, DC (1 mile from Pentagon, DC)
  • 6 hours ago

We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level support for end users experiencing technical issues....

Deskside Support Technician

  • Washington, DC (1 mile from Pentagon, DC)
  • 1 day ago
  • Washington, DC (1 mile from Pentagon, DC)
  • 1 day ago

Summary: Seeking an experienced Deskside Support Technician to provide onsite technical assistance and break/fix support for government end-user devices....

Manager, Technical Support (Hybrid)

  • Herndon, VA (19 miles from Pentagon, DC)
  • 2 days ago
  • Herndon, VA (19 miles from Pentagon, DC)
  • 2 days ago

The Support Manager at ISI is a people-first leader responsible for fostering a high-performing, collaborative, and customer-obsessed support team....

IT Service Desk Supervisor

  • Washington, DC (1 mile from Pentagon, DC)
  • 2 days ago
  • Washington, DC (1 mile from Pentagon, DC)
  • 2 days ago

Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....

Help Desk Manager

  • Reston, VA (16 miles from Pentagon, DC)
  • 2 days ago
  • Reston, VA (16 miles from Pentagon, DC)
  • 2 days ago

Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....

Deskside Support Technician (Tier II)

  • Washington, DC (1 mile from Pentagon, DC)
  • 2 days ago
  • Washington, DC (1 mile from Pentagon, DC)
  • 2 days ago

An IT Services program supporting several customers....

Deskside Support Technician (Tier 2)

  • Alexandria, VA (3 miles from Pentagon, DC)
  • 3 days ago
  • Alexandria, VA (3 miles from Pentagon, DC)
  • 3 days ago

Meet customer requirements for Service Desk performance, and provide network technical support. Instruct customers and support staff in the use of equipment and software....

Web Application Support Specialist

  • Washington, DC (1 mile from Pentagon, DC)
  • 9 days ago
  • Washington, DC (1 mile from Pentagon, DC)
  • 9 days ago

This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....

Remote Work

Help Desk Manager

  • Arlington, VA (2 miles from Pentagon, DC)
  • 12 days ago
  • Arlington, VA (2 miles from Pentagon, DC)
  • 12 days ago

Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....

Tier 1 Helpdesk Lead and Analyst

  • Washington, DC (1 mile from Pentagon, DC)
  • 16 days ago
  • Washington, DC (1 mile from Pentagon, DC)
  • 16 days ago

Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....

Desktop Support Services Help Desk Lead

  • Herndon, VA (19 miles from Pentagon, DC)
  • 17 days ago
  • Herndon, VA (19 miles from Pentagon, DC)
  • 17 days ago

providing efficient help desk support and services to the enterprise....

Senior Service Desk Manager

  • Herndon, VA (19 miles from Pentagon, DC)
  • 18 days ago
  • Herndon, VA (19 miles from Pentagon, DC)
  • 18 days ago

decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...

Helpdesk Lead/CAB Manager

  • Arlington, VA (2 miles from Pentagon, DC)
  • 21 days ago
  • Arlington, VA (2 miles from Pentagon, DC)
  • 21 days ago

Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...

Help Desk Manager

  • Chantilly, VA (21 miles from Pentagon, DC)
  • 24 days ago
  • Chantilly, VA (21 miles from Pentagon, DC)
  • 24 days ago

Desk Manager and lead a dynamic group of 10 technicians dedicated to providing exceptional support to approximately 2,500 employees....

Help Desk Manager

  • Herndon, VA (19 miles from Pentagon, DC)
  • 30+ days ago
  • Herndon, VA (19 miles from Pentagon, DC)
  • 30+ days ago

Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....

Demographic Data for Pentagon, DC

Moving to Pentagon, DC? Find some basic demographic data about Pentagon, DC below.


Local
National
689,545
23,743

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk - Manager
To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
IT Help Desk for Beginners
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...

Title Synonyms

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Salary for Help Desk Manager Jobs in Pentagon, DC

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.



Highest Education Level

Help Desk Managers in Pentagon, DC offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.5%
Associate's Degree
17.5%
Vocational Degree or Certification
13.4%
High School or GED
7.2%
Some College
1.6%
Doctorate Degree
1.0%
Some High School
0.2%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers in Pentagon, DC
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%