Help Desk Manager Jobs in Pentagon, DC
- Washington, DC (1 mile from Pentagon, DC)
- 6 hours ago
- Washington, DC (1 mile from Pentagon, DC)
- 6 hours ago
We are seeking a customer-focused and technically skilled Help Desk Team Lead to provide first-level support for end users experiencing technical issues....
- Washington, DC (1 mile from Pentagon, DC)
- 1 day ago
- Washington, DC (1 mile from Pentagon, DC)
- 1 day ago
Summary: Seeking an experienced Deskside Support Technician to provide onsite technical assistance and break/fix support for government end-user devices....
Manager, Technical Support (Hybrid)
- Herndon, VA (19 miles from Pentagon, DC)
- 2 days ago
- Herndon, VA (19 miles from Pentagon, DC)
- 2 days ago
The Support Manager at ISI is a people-first leader responsible for fostering a high-performing, collaborative, and customer-obsessed support team....
- Washington, DC (1 mile from Pentagon, DC)
- 2 days ago
- Washington, DC (1 mile from Pentagon, DC)
- 2 days ago
Minimum four years experience implementing, maintaining, and supporting Windows operating systems and MS Office application suites....
- Reston, VA (16 miles from Pentagon, DC)
- 2 days ago
- Reston, VA (16 miles from Pentagon, DC)
- 2 days ago
Strong understanding of IT Service Management (ITSM) frameworks, particularly ITIL. Experience with various ticketing systems and remote support tools....
Deskside Support Technician (Tier II)
- Washington, DC (1 mile from Pentagon, DC)
- 2 days ago
- Washington, DC (1 mile from Pentagon, DC)
- 2 days ago
An IT Services program supporting several customers....
Deskside Support Technician (Tier 2)
- Alexandria, VA (3 miles from Pentagon, DC)
- 3 days ago
- Alexandria, VA (3 miles from Pentagon, DC)
- 3 days ago
Meet customer requirements for Service Desk performance, and provide network technical support. Instruct customers and support staff in the use of equipment and software....
Web Application Support Specialist
- Washington, DC (1 mile from Pentagon, DC)
- 9 days ago
- Washington, DC (1 mile from Pentagon, DC)
- 9 days ago
This individual resolves computer software and hardware problems of users, and acts as a contact for users having problems using computer software, hardware, and operating systems....
Remote Work- Arlington, VA (2 miles from Pentagon, DC)
- 12 days ago
- Arlington, VA (2 miles from Pentagon, DC)
- 12 days ago
Help Desk Manager This position is part of a proposal submission and is contingent upon contract award....
Tier 1 Helpdesk Lead and Analyst
- Washington, DC (1 mile from Pentagon, DC)
- 16 days ago
- Washington, DC (1 mile from Pentagon, DC)
- 16 days ago
Position Description: CGI Federal is seeking a business analyst to join a growing and dynamic program to lead a client-facing Momentum Tier 1 Help Desk as well as providing help desk support....
Desktop Support Services Help Desk Lead
- Herndon, VA (19 miles from Pentagon, DC)
- 17 days ago
- Herndon, VA (19 miles from Pentagon, DC)
- 17 days ago
providing efficient help desk support and services to the enterprise....
- Herndon, VA (19 miles from Pentagon, DC)
- 18 days ago
- Herndon, VA (19 miles from Pentagon, DC)
- 18 days ago
decision-making and continuously improve support, updating the customer satisfaction survey as needed and posting upon key stakeholders approval; develop and recommend dashboards to support visibility...
- Arlington, VA (2 miles from Pentagon, DC)
- 21 days ago
- Arlington, VA (2 miles from Pentagon, DC)
- 21 days ago
Qualifications To be considered for this position, all candidates must have: 5+ years' experience with help desk support and operation in a DoD IT environment as well as experience with providing customers...
- Chantilly, VA (21 miles from Pentagon, DC)
- 24 days ago
- Chantilly, VA (21 miles from Pentagon, DC)
- 24 days ago
Desk Manager and lead a dynamic group of 10 technicians dedicated to providing exceptional support to approximately 2,500 employees....
- Herndon, VA (19 miles from Pentagon, DC)
- 30+ days ago
- Herndon, VA (19 miles from Pentagon, DC)
- 30+ days ago
Our Help Desk Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting....
Demographic Data for Pentagon, DC
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Pentagon, DC
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pentagon, DC offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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