Help Desk Manager Jobs in Shelton, CT
Deskside Support Technician Deskside Support Technician
- Norwalk, CT (20 miles from Shelton, CT)
- 3 days ago
- Norwalk, CT (20 miles from Shelton, CT)
- 3 days ago
Escalate complex issues to higher-level support teams as needed. Maintain accurate records of support requests and resolutions....
- Norwalk, CT (20 miles from Shelton, CT)
- 20 days ago
- Norwalk, CT (20 miles from Shelton, CT)
- 20 days ago
Showcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease....
Demographic Data for Shelton, CT
Moving to Shelton, CT? Find some basic demographic data about Shelton, CT below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Shelton, CT
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Shelton, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Drupal CMS
- Windows OS
- Application Support
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft SharePoint
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Verbal Communication
- Documentation
- Education Experience
- Collaboration
- Telephone Skills
- Reporting
- Mentoring
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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