Help Desk Manager Jobs in Durham, CT
Senior Application Support Specialist
- Hartford, CT (22 miles from Durham, CT)
- 9 days ago
- Hartford, CT (22 miles from Durham, CT)
- 9 days ago
The Application Support Specialist will prioritize requirements and application changes for the AMS vendor and steer the AMS vendor to ensure quality of delivery....
Demographic Data for Durham, CT
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Durham, CT
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Durham, CT offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- PC Support
- Remote Desktop Protocol
- Client Support
- Systems Center Configuration Manager
- Problem Management
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Service Now PaaS
- Infrastructure Management
- Knowledge Management
- Operating Systems
- Zendesk
- Mobile Device Management
- Windows 10
- Information Technology Management
- Incident Management
- Computer Science
- VoIP
- ServiceNow
- IT Support
- ITIL
- Mac Skills
- Help Desk Support
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Key Performance Indicator
- Continuous Improvement
- Information Technology
- Microsoft Active Directory
- Engineering
- Technical Support
- Networking
- Microsoft Windows
- Implementation
- Process Improvement
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Budgets
- Reporting
- Inventory Management
- Coaching
- Problem Solving
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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