Help Desk Manager Jobs in California
- Vallarta Supermarkets
- Santa Clarita, CA
- 2 hours ago
- Santa Clarita, CA
- 2 hours ago
and Support JOB DESCRIPTION Position Summary: The Help Desk Manager leads the IT Help Desk team and oversees daily operations using Freshservice, our IT Service Management (ITSM) platform....
In PersonIn depth understanding and troubleshooting skills of Windows and MacOS operating systems. Experience with Mobile Device Management (MDM) specifically Desktop Central (Manage Engine)....
In PersonThe Senior Global IT Service Desk Manager is responsible for leading and optimizing a 24/7 global IT service desk operation across multiple regions and time zones. This role drives service...
In PersonIT Software Project Manager / Operational Project Manager (Application Support & Client-Facing)
- AI ASAP LLC
- Oakland, CA
- 4 days ago
- Oakland, CA
- 4 days ago
IT Software Project Manager / Operational Project Manager (Application Support & Client-Facing) Location: Oakland, CA Job Summary We are seeking an experienced IT Software Project Manager /...
In PersonHelix Electric was founded in 1985 and is now one of the nation’s largest and most successful electrical contracting companies. Our commitment to empowering people and powering projects is...
In Personmanagement (ITSM) frameworks Excellent communication and customer-relationship skills with the ability to interface effectively with government stakeholders Experience coordinating technical projects...
In PersonExperience: 4+ years of experience in IT Service Management, including at least 2+ years in a direct leadership or managerial role....
In PersonApplication Support Manager (Administrator I)
- California State University
- Chico, CA
- 8 days ago
- Chico, CA
- 8 days ago
. - Experience with ITIL or other service management frameworks. - Demonstrated commitment to EDI and customer service excellence....
In PersonSr. IT Deskside Support Technician
- Smart & Final Inc.
- Commerce, CA
- 12 days ago
- Commerce, CA
- 12 days ago
Sr. IT Deskside Support Technician Store Support Center We are searching for an experienced Sr. IT Deskside Support Technician for our Store Support Center located at 600 Citadel Drive, Commerce,...
In PersonIT Supervisor - Deskside Support in Woodland Hills, CA or Phoenix, AZ (Hybrid)
- Farmers Insurance
- Woodland Hills, CA
- 15 days ago
- Woodland Hills, CA
- 15 days ago
Strong understanding of ITIL-based service management practices and experience working within a structured ITSM environment....
HybridProvide standard and approved hardware and software (operating systems and standard office applications) support and maintenance on Desktop (Field Users) Devices for their entire lifecycle (including...
In PersonSenior Manager, Service Desk and End User Services
- FFF Enterprises
- Temecula, CA
- 18 days ago
- Temecula, CA
- 18 days ago
Required Professional Certification ITIL Foundation, or equivalent service management certification, within 12 months of hire....
RemoteManager, Technical Support Location US CA San Mateo Employment Type Full time Department Operations Overview Application Skydio is the leading US drone company and the world leader in autonomous...
In PersonManager, Technical Support - AI Sequencing
- Nooks
- San Francisco, CA
- 21 days ago
- San Francisco, CA
- 21 days ago
About Nooks.ai: Nooks is the AI Sales Assistant Platform (ASAP) that automates the busywork so reps can focus on the human part of selling and generate more sales pipeline. Nooks has helped...
In PersonAbout the Job: Senior Service Desk Manager will be responsible for: Managing the in-house service desk, including those in remote facilities. Administering hourly employees, Planning, and...
In PersonDemographic Data for California
Moving to California? Find some basic demographic data about California below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in California
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in California offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- IT Operations
- IT Governance
- Public Key Infrastructure
- Windows 10
- IT Leadership
- VPN
- Systems Center Configuration Manager
- Problem Management
- BMC Remedy
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Windows OS
- Application Support
- Computer Science
- Operating Systems
- Service Delivery
- MacOS
- Knowledge Management
- Help Desk Support
- Zendesk
- Incident Management
- ServiceNow
- IT Support
- ITIL
- Microsoft Office 365
- Resolution
- Continuous Improvement
- JIRA
- Microsoft Active Directory
- Customer Satisfaction
- Onboarding
- Key Performance Indicator
- Technical Support
- Artificial Intelligence
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Troubleshooting
- Auditing
- Prioritizing
- Documentation
- Coaching
- Process Improvement
- Mentoring
- Reporting
- Collaboration
- Employee Development
- Education Experience
- Problem Solving
- Microsoft Office
- Staff Supervision
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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