Help Desk Manager Jobs in Santa Monica, CA
- NEOGOV
- El Segundo, CA (8 miles from Santa Monica, CA)
- 1 day ago
- El Segundo, CA (8 miles from Santa Monica, CA)
- 1 day ago
In depth understanding and troubleshooting skills of Windows and MacOS operating systems. Experience with Mobile Device Management (MDM) specifically Desktop Central (Manage Engine)....
In PersonSr. IT Deskside Support Technician
- Smart & Final Inc.
- Commerce, CA (19 miles from Santa Monica, CA)
- 12 days ago
- Commerce, CA (19 miles from Santa Monica, CA)
- 12 days ago
Sr. IT Deskside Support Technician Store Support Center We are searching for an experienced Sr. IT Deskside Support Technician for our Store Support Center located at 600 Citadel Drive, Commerce,...
In PersonIT Supervisor - Deskside Support in Woodland Hills, CA or Phoenix, AZ (Hybrid)
- Farmers Insurance
- Woodland Hills, CA (12 miles from Santa Monica, CA)
- 15 days ago
- Woodland Hills, CA (12 miles from Santa Monica, CA)
- 15 days ago
Strong understanding of ITIL-based service management practices and experience working within a structured ITSM environment....
Hybrid- Hadrian
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 30+ days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 30+ days ago
experience in tools such as Jira Service Management, Freshservice, ServiceNow, or Zendesk Strong knowledge of end-user computing, including hardware support, identity and access management, common...
In Person- True Anomaly
- Long Beach, CA (18 miles from Santa Monica, CA)
- 30+ days ago
- Long Beach, CA (18 miles from Santa Monica, CA)
- 30+ days ago
Management or a comparable ticketing platform Solid working knowledge of Windows and macOS support, cloud identity platforms (Okta, Google Workspace, Microsoft 365), hardware lifecycle management,...
In Person- Internet Brands
- El Segundo, CA (8 miles from Santa Monica, CA)
- 30+ days ago
- El Segundo, CA (8 miles from Santa Monica, CA)
- 30+ days ago
Helpdesk Supervisor IB HQ, El Segundo The Helpdesk Supervisor will oversee the daily operations of the Helpdesk team supporting IBs offices. This role combines hands-on technical expertise, team...
In Person- Hanmi Bank
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 45+ days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 45+ days ago
SUMMARY The Service Desk Manager is responsible for overseeing Service Desk operations, user access governance, and overall operational stability within a regulated enterprise environment. This...
In Person- CIM Group
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 90+ days ago
- Los Angeles, CA (14 miles from Santa Monica, CA)
- 90+ days ago
This role ensures alignment with ITIL-based service management practices, drives continuous improvement, and leverages tools such as ServiceNow to optimize incident, request, and knowledge management...
In PersonDemographic Data for Santa Monica, CA
Moving to Santa Monica, CA? Find some basic demographic data about Santa Monica, CA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Manager Jobs in Santa Monica, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Santa Monica, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- IT Operations
- IT Governance
- Public Key Infrastructure
- Windows 10
- IT Leadership
- VPN
- Systems Center Configuration Manager
- Problem Management
- BMC Remedy
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- VoIP
- Windows OS
- Application Support
- Computer Science
- Operating Systems
- Service Delivery
- MacOS
- Knowledge Management
- Help Desk Support
- Zendesk
- Incident Management
- ServiceNow
- IT Support
- ITIL
- Microsoft Office 365
- Resolution
- Continuous Improvement
- JIRA
- Microsoft Active Directory
- Customer Satisfaction
- Onboarding
- Key Performance Indicator
- Technical Support
- Artificial Intelligence
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Troubleshooting
- Auditing
- Prioritizing
- Documentation
- Coaching
- Process Improvement
- Mentoring
- Reporting
- Collaboration
- Employee Development
- Education Experience
- Problem Solving
- Microsoft Office
- Staff Supervision
- Scheduling
- Customer Service
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills