Help Desk Manager Jobs in Richmond, CA
- San Francisco, CA (12 miles from Richmond, CA)
- 4 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 4 days ago
Gong is looking for an IT Service Desk Manager to support our AMER workforce and lead the Service Desk team based in San Francisco....
Remote Work- South San Francisco, CA (20 miles from Richmond, CA)
- 24 days ago
- South San Francisco, CA (20 miles from Richmond, CA)
- 24 days ago
Experience with helpdesk ticketing systems and IT service management (ITSM) tools. Knowledge of ITIL or other IT service management frameworks is a plus....
Application Support Specialist
- San Francisco, CA (12 miles from Richmond, CA)
- 26 days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 26 days ago
Sirona is building a modern cloud-native and AI-powered operating system ("RadOS") that unifies radiology IT onto a single, streamlined workspace....
- Sonoma, CA (20 miles from Richmond, CA)
- 30+ days ago
- Sonoma, CA (20 miles from Richmond, CA)
- 30+ days ago
Document and summarize interactions with end users accurately for tracking and reporting purposes Managing Application Support Administrator, to include coaching and development....
Operations Manager, Technical Support
- San Francisco, CA (12 miles from Richmond, CA)
- 45+ days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 45+ days ago
We are looking for a highly motivated Operations Manager, Technical Support to join our rapidly growing team and play a key role in scaling our customer support team....
Senior Manager, Technical Support Engineering
- San Francisco, CA (12 miles from Richmond, CA)
- 60+ days ago
- San Francisco, CA (12 miles from Richmond, CA)
- 60+ days ago
Experience working in a Support Engineering organization....
Demographic Data for Richmond, CA
Moving to Richmond, CA? Find some basic demographic data about Richmond, CA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Richmond, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Richmond, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Drupal CMS
- Windows OS
- Application Support
- Server Administration
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft SharePoint
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Verbal Communication
- Documentation
- Collaboration
- Telephone Skills
- Education Experience
- Reporting
- Mentoring
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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