Help Desk Manager Jobs in Palo Alto, CA
- South San Francisco, CA (21 miles from Palo Alto, CA)
- 27 days ago
- South San Francisco, CA (21 miles from Palo Alto, CA)
- 27 days ago
Experience with helpdesk ticketing systems and IT service management (ITSM) tools. Knowledge of ITIL or other IT service management frameworks is a plus....
- San Mateo, CA (12 miles from Palo Alto, CA)
- 30+ days ago
- San Mateo, CA (12 miles from Palo Alto, CA)
- 30+ days ago
desk management or team lead experience, with the ability to manage, coach and develop team members Experience with macOS, Windows and Linux systems and A/V conference room support Mobile device management...
Demographic Data for Palo Alto, CA
Moving to Palo Alto, CA? Find some basic demographic data about Palo Alto, CA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Palo Alto, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Palo Alto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Virus Removal
- Client Support
- Technical Troubleshooting
- IT Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Application Support
- Infrastructure Management
- Server Administration
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Knowledge Management
- Mobile Device Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Team Leading
- Onboarding
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Collaboration
- Coaching
- Reporting
- Mentoring
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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