Help Desk Manager Jobs in East Palo Alto, CA
- South San Francisco, CA (21 miles from East Palo Alto, CA)
- 23 days ago
- South San Francisco, CA (21 miles from East Palo Alto, CA)
- 23 days ago
Experience with helpdesk ticketing systems and IT service management (ITSM) tools. Knowledge of ITIL or other IT service management frameworks is a plus....
- San Mateo, CA (13 miles from East Palo Alto, CA)
- 30+ days ago
- San Mateo, CA (13 miles from East Palo Alto, CA)
- 30+ days ago
You are passionate about delivering exceptional support and possess the ability to foster a culture of positivity and excellence....
Demographic Data for East Palo Alto, CA
Moving to East Palo Alto, CA? Find some basic demographic data about East Palo Alto, CA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in East Palo Alto, CA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in East Palo Alto, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Systems Center Configuration Manager
- Hardware Support
- Client Support
- Technical Troubleshooting
- IT Operations
- VPN
- Problem Management
- IT Leadership
- BMC Remedy
- Remote Support
- IT Service Management
- Drupal CMS
- Windows OS
- Application Support
- Service Delivery
- Backup
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
- Zendesk
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft SharePoint
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Troubleshooting
- Prioritizing
- Verbal Communication
- Documentation
- Collaboration
- Telephone Skills
- Education Experience
- Reporting
- Mentoring
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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