Help Desk Manager Jobs in Duncanville, AL
- Tuscaloosa, AL (12 miles from Duncanville, AL)
- 90+ days ago
- Tuscaloosa, AL (12 miles from Duncanville, AL)
- 90+ days ago
Job Summary The IT Help Desk Manager is responsible for overseeing the day-to-day operations of the IT help desk, ensuring efficient resolution of technical issues and providing exceptional customer...
Demographic Data for Duncanville, AL
Moving to Duncanville, AL? Find some basic demographic data about Duncanville, AL below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Duncanville, AL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Duncanville, AL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Virus Removal
- Client Support
- Technical Troubleshooting
- Network Infrastructure
- Network Operations
- Problem Management
- IT Leadership
- BMC Remedy
- Apple OS X
- Remote Support
- IT Service Management
- Windows OS
- Infrastructure Management
- Application Support
- Change Control
- Windows 10
- Service Delivery
- Backup
- Service Now PaaS
- Mobile Device Management
- Knowledge Management
- Operating Systems
- Incident Management
- MacOS
- Computer Science
- IT Support
- Help Desk Support
- ServiceNow
- ITIL
- Apple iOS
- Mac Skills
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Networking
- Technical Support
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Documentation
- Verbal Communication
- Collaboration
- Coaching
- Reporting
- Mentoring
- Inventory Management
- Policy Development
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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