Help Desk Manager Jobs
System Reliability Center Operations Support Manager
- PNC Bank NA
- Pittsburgh, PA
- 13 hours ago
- Pittsburgh, PA
- 13 hours ago
Job Description Manages development projects, development teams and application support functions....
In PersonIT Service Desk Manager (Technical Support) - Hybrid 50/50
- Greene King
- Stoughton, MA
- 14 hours ago
- Stoughton, MA
- 14 hours ago
Free employee assistance program - mental health, well-being, financial, and legal support because you matter!...
HybridHelp Desk Manager (Technology Services Administrator)
- County of Orange
- Santa Ana, CA
- 14 hours ago
- Santa Ana, CA
- 14 hours ago
The Help Desk Manager (Technology Services Administrator) supports DA staff in multiple physical locations county-wide as well as remote work where applicable, ensuring end-user technology continues...
Remote- Pride Mobility Products Corp.
- Canonsburg, PA
- 15 hours ago
- Canonsburg, PA
- 15 hours ago
Overview: The Manager, Application Support provides day-to-day tactical and personnel management of the Customer Support team to include managing productivity, personnel, and technical product issues...
In Personsoftware applications within the organization that align to the proper controls to support the production environment....
In PersonApplication Support Specialist New York City, NY Onsite
- Stellent IT LLC
- New York City, NY
- 1 day ago
- New York City, NY
- 1 day ago
Application Support Specialist Location - New York City, NY Onsite The CreditLens Configuration & Administration Specialist is responsible for configuring, administering, and supporting Moody's CreditLens...
In PersonSupport operating systems and applications, including Windows 10/11, Microsoft Office Suite, Microsoft Outlook, and Adobe Acrobat....
In Person- Florida State University
- Tallahassee, FL
- 1 day ago
- Tallahassee, FL
- 1 day ago
Preferred Qualifications Knowledge of Windows operating systems Knowledge of Office 365 Knowledge of SharePoint Online. Meticulous record-keeping with computer systems and applications....
In PersonDeskside Support Technician - Seattle Area - 3028668
- Apex Systems, Inc.
- Seattle, WA
- 1 day ago
- Seattle, WA
- 1 day ago
We are currently seeking Deskside Support Installation Technicians to support a well-known organization through a large-scale, nationwide IT device refresh for corporate employees....
In Person ContractAt least 3-5 years of experience in IT Support, with a minimum of 2 years in a supervisory or management role. 10+ years in an IT support role with at least 4 years in supervisor/management role may...
In PersonDeskside Support Technician - Spokane Area - 3028670
- Apex Systems, Inc.
- Spokane, WA
- 1 day ago
- Spokane, WA
- 1 day ago
We are currently seeking Deskside Support Installation Technicians to support a well-known organization through a large-scale, nationwide IT device refresh for corporate employees....
In Person ContractThe Application Support Specialist is responsible for delivering business plan achievement by providing product application expertise into solution design and solution selling....
RemoteThis role balances direct technical support with data-driven coaching, process automation, and service level management....
In PersonPreferred: Min. 3 yrs. experience in managing Service Desk Operations (Or Tech support operations) in Infrastructure support or Application support environment....
In PersonITIL Foundation certification or familiarity with ITIL service management frameworks. Experience with Intune/Endpoint Manager and Autopilot....
In PersonHelp Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs Nationwide
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Help Desk Management
- IT Operations
- Remote Support
- IT Leadership
- Windows 10
- Routers
- Apex
- SQL Server Integration Services
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Technical Leadership
- System Engineering
- Switches
- IT Service Management
- Windows OS
- Data Governance
- Service Delivery
- Application Support
- MacOS
- Change Control
- Computer Science
- Operating Systems
- Mobile Device Management
- IT Support
- Incident Management
- Engineering Management
- ServiceNow
- Help Desk Support
- Zendesk
- ITIL
- Optimization
- Microsoft Office 365
- Problem Resolution
- Installation
- Resolution
- Microsoft Active Directory
- Liaison
- Continuous Improvement
- Information Technology
- Technical Support
- Staffing
- Engineering
- Microsoft Windows
- Written Communication
- Prioritizing
- Customer Relations
- Mentoring
- Troubleshooting
- Documentation
- Reporting
- Collaboration
- Coaching
- Employee Development
- Flexibility
- Bachelor's Degree
- Education Experience
- Project Management
- Problem Solving
- Staff Supervision
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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