Help Desk Manager Jobs

1-15 of 275 Jobs

Deskside Support Technician

  • Kyndryl
  • Norwalk, CT
  • 10 hours ago
  • Norwalk, CT
  • 10 hours ago

Showcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease....

In Person

Manager Application Support

  • ASTM International
  • Conshohocken, PA
  • 11 hours ago
  • Conshohocken, PA
  • 11 hours ago

Follow and reinforce consistent service management practices for incident management, service requests, escalation, and knowledge management....

In Person

Service Desk Manager

  • NetImpact Strategies
  • Washington, DC
  • 11 hours ago
  • Washington, DC
  • 11 hours ago

Strong knowledge of Windows operating systems, desktop hardware, and enterprise productivity applications....

In Person

Vice President, Application Support Manager

  • BNY
  • Lake Mary, FL
  • 19 hours ago
  • Lake Mary, FL
  • 19 hours ago

. - Advanced certifications in application support or IT service management preferred. **EXPERIENCE:** Typically 6-10 years of experience....

In Person

Help Desk, Director

  • NEOGOV
  • El Segundo, CA
  • 22 hours ago
  • El Segundo, CA
  • 22 hours ago

In depth understanding and troubleshooting skills of Windows and MacOS operating systems. Experience with Mobile Device Management (MDM) specifically Desktop Central (Manage Engine)....

In Person

Service Desk Manager

  • CPI Card Group Inc
  • Roseville, MN
  • 22 hours ago
  • Roseville, MN
  • 22 hours ago

Minimum of 5 years of experience in a leadership role within IT service management....

Hybrid

Senior Global IT Service Desk Manager

  • Netgear
  • San Jose, CA
  • 22 hours ago
  • San Jose, CA
  • 22 hours ago

The Senior Global IT Service Desk Manager is responsible for leading and optimizing a 24/7 global IT service desk operation across multiple regions and time zones. This role drives service...

In Person

Help Desk Supervisor

  • City of Rocky Mount
  • Rocky Mount, NC
  • 1 day ago
  • Rocky Mount, NC
  • 1 day ago

Knowledge of server and client operating systems. Knowledge of computers, including diagnostic methods used to resolve PC hardware and software problems....

In Person

Manager, Service Desk

  • Mackenzie Health
  • Richmond Hill, ON
  • 1 day ago
  • Richmond Hill, ON
  • 1 day ago

Experience with platforms such as: ServiceNow ITSM solution Active Directory Microsoft Exchange Office365 Windows Operating Systems Microsoft Office VPN Enterprise antivirus Mobile Devices AV Equipment...

Remote

IT Service Desk Queue Manager

  • ManTech
  • Doral, FL
  • 1 day ago
  • Doral, FL
  • 1 day ago

amp; Requirements Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, weve been a trusted partner...

In Person

Application and Operations Support Manager

  • MetaSense, Inc.
  • Montvale, NJ
  • 1 day ago
  • Montvale, NJ
  • 1 day ago

Qualifications: At least 6+ years of experience in Application Support, Production Operations, or Technical Service Management, including 3+ years in a leadership or management capacity....

In Person

Application Support Specialist

  • Saint Mary of the Woods College
  • Saint Mary of the Woods, IN
  • 1 day ago
  • Saint Mary of the Woods, IN
  • 1 day ago

Familiarity with ITIL or other IT service management frameworks is a plus. Soft Skills: Strong problem-solving skills and attention to detail....

In Person

Manager - Service Desk

  • City of Indianapolis and Marion County
  • Indianapolis, IN
  • 1 day ago
  • Indianapolis, IN
  • 1 day ago

Agency Summary The purpose and mission of the Metropolitan Emergency Services is responsible for providing answering and dispatching of emergency teams to the metropolitan areas of the City and...

In Person

Service Desk Manager

  • Huntington Ingalls Industries
  • Springfield, VA
  • 1 day ago
  • Springfield, VA
  • 1 day ago

You will coordinate closely with IT Operations teams to ensure seamless escalation, incident resolution, and alignment with broader IT service management objectives....

In Person

Customer Success Manager - Service Desk & Endpoint Engineering

  • Huron
  • Chicago, IL
  • 1 day ago
  • Chicago, IL
  • 1 day ago

Align Frameworks: Assist clients in mapping modern workplace technologies to standard ITIL service management workflows....

In Person

Help Desk Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
SDI Service Desk Manager - SDM
This four-day course equips both new and experienced service desk managers, team leaders, and supervisors with the leadership, operational, and strategic skills needed to run a high performing...
Bioeconomy: How Renewable Resources Can Help the Future of Our Planet
With a predicted global population of nine billion people in 2050, a well-documented climate crisis, and a global food waste problem, the world needs to change. On this course, youll look at the...

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Salary for Help Desk Manager Jobs Nationwide

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Manager positions.



Highest Education Level

Help Desk Managers offer the following education background
Bachelor's Degree
41.7%
Master's Degree
17.6%
Associate's Degree
17.5%
Vocational Degree or Certification
13.3%
High School or GED
7.1%
Some College
1.7%
Doctorate Degree
1.0%
Some High School
0.2%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Managers
6-8 years
40.0%
4-6 years
23.9%
10+ years
13.3%
2-4 years
11.2%
8-10 years
10.6%
1-2 years
1.1%