Help Desk Manager Jobs
Showcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease....
In Person- ASTM International
- Conshohocken, PA
- 11 hours ago
- Conshohocken, PA
- 11 hours ago
Follow and reinforce consistent service management practices for incident management, service requests, escalation, and knowledge management....
In PersonStrong knowledge of Windows operating systems, desktop hardware, and enterprise productivity applications....
In PersonVice President, Application Support Manager
- BNY
- Lake Mary, FL
- 19 hours ago
- Lake Mary, FL
- 19 hours ago
. - Advanced certifications in application support or IT service management preferred. **EXPERIENCE:** Typically 6-10 years of experience....
In PersonIn depth understanding and troubleshooting skills of Windows and MacOS operating systems. Experience with Mobile Device Management (MDM) specifically Desktop Central (Manage Engine)....
In PersonMinimum of 5 years of experience in a leadership role within IT service management....
HybridThe Senior Global IT Service Desk Manager is responsible for leading and optimizing a 24/7 global IT service desk operation across multiple regions and time zones. This role drives service...
In PersonKnowledge of server and client operating systems. Knowledge of computers, including diagnostic methods used to resolve PC hardware and software problems....
In PersonExperience with platforms such as: ServiceNow ITSM solution Active Directory Microsoft Exchange Office365 Windows Operating Systems Microsoft Office VPN Enterprise antivirus Mobile Devices AV Equipment...
Remoteamp; Requirements Shape the future of defense with MANTECH! Join a team dedicated to safeguarding our nation through advanced tech and innovative solutions. Since 1968, weve been a trusted partner...
In PersonApplication and Operations Support Manager
- MetaSense, Inc.
- Montvale, NJ
- 1 day ago
- Montvale, NJ
- 1 day ago
Qualifications: At least 6+ years of experience in Application Support, Production Operations, or Technical Service Management, including 3+ years in a leadership or management capacity....
In PersonApplication Support Specialist
- Saint Mary of the Woods College
- Saint Mary of the Woods, IN
- 1 day ago
- Saint Mary of the Woods, IN
- 1 day ago
Familiarity with ITIL or other IT service management frameworks is a plus. Soft Skills: Strong problem-solving skills and attention to detail....
In Person- City of Indianapolis and Marion County
- Indianapolis, IN
- 1 day ago
- Indianapolis, IN
- 1 day ago
Agency Summary The purpose and mission of the Metropolitan Emergency Services is responsible for providing answering and dispatching of emergency teams to the metropolitan areas of the City and...
In Person- Huntington Ingalls Industries
- Springfield, VA
- 1 day ago
- Springfield, VA
- 1 day ago
You will coordinate closely with IT Operations teams to ensure seamless escalation, incident resolution, and alignment with broader IT service management objectives....
In PersonCustomer Success Manager - Service Desk & Endpoint Engineering
- Huron
- Chicago, IL
- 1 day ago
- Chicago, IL
- 1 day ago
Align Frameworks: Assist clients in mapping modern workplace technologies to standard ITIL service management workflows....
In PersonHelp Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs Nationwide
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- IT Operations
- IT Governance
- Public Key Infrastructure
- ConnectWise
- Windows 10
- IT Leadership
- VPN
- Systems Center Configuration Manager
- Problem Management
- BMC Remedy
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- Windows OS
- Application Support
- Computer Science
- Operating Systems
- Service Delivery
- MacOS
- Knowledge Management
- Help Desk Support
- Zendesk
- Incident Management
- ServiceNow
- IT Support
- ITIL
- Microsoft Office 365
- Resolution
- Continuous Improvement
- JIRA
- Microsoft Active Directory
- Customer Satisfaction
- Onboarding
- Key Performance Indicator
- Technical Support
- Artificial Intelligence
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Troubleshooting
- Auditing
- Prioritizing
- Documentation
- Coaching
- Process Improvement
- Mentoring
- Reporting
- Collaboration
- Employee Development
- Education Experience
- Problem Solving
- Microsoft Office
- Staff Supervision
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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