Help Desk Manager Jobs
Why join us? Our purpose is design for the good of humankind. It's the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than...
In PersonVice President, Application Support Manager
- The Bank of New York Mellon
- Pittsburgh, PA
- 4 hours ago
- Pittsburgh, PA
- 4 hours ago
. - Advanced certifications in application support or IT service management preferred. EXPERIENCE: Typically 6-10 years of experience....
In PersonNo available description Health/Prescription Insurance Eligible employees have the opportunity to participate in the state's health and prescription insurance program. Employees may select either...
In Person- City Of Indianapolis (IN)
- Indianapolis, IN
- 5 hours ago
- Indianapolis, IN
- 5 hours ago
Overview Agency Summary The purpose and mission of the Metropolitan Emergency Services is responsible for providing answering and dispatching of emergency teams to the metropolitan areas of the...
In PersonEnterprise Service Desk Supervisor
- Ukpeagvik Inupiat Corporation
- Oklahoma City, OK
- 5 hours ago
- Oklahoma City, OK
- 5 hours ago
Management (ITSM) tools such as ServiceNow Experience working within the Department of Defense What You Can Expect at Bowhead A mission that matters....
In PersonCERTIFICATES & LICENSES: None required; ITIL Foundation, HDI Support Center Manager, or similar service management/support certifications are a plus....
In Person- Vallarta Supermarkets
- Santa Clarita, CA
- 5 hours ago
- Santa Clarita, CA
- 5 hours ago
and Support JOB DESCRIPTION Position Summary: The Help Desk Manager leads the IT Help Desk team and oversees daily operations using Freshservice, our IT Service Management (ITSM) platform....
In PersonShowcasing your knowledge of popular operating systems and applications, you'll make technology hiccups disappear with ease....
In Person- ASTM International
- Conshohocken, PA
- 17 hours ago
- Conshohocken, PA
- 17 hours ago
Follow and reinforce consistent service management practices for incident management, service requests, escalation, and knowledge management....
In PersonStrong knowledge of Windows operating systems, desktop hardware, and enterprise productivity applications....
In PersonIn depth understanding and troubleshooting skills of Windows and MacOS operating systems. Experience with Mobile Device Management (MDM) specifically Desktop Central (Manage Engine)....
In PersonMinimum of 5 years of experience in a leadership role within IT service management....
HybridThe Senior Global IT Service Desk Manager is responsible for leading and optimizing a 24/7 global IT service desk operation across multiple regions and time zones. This role drives service...
In PersonKnowledge of server and client operating systems. Knowledge of computers, including diagnostic methods used to resolve PC hardware and software problems....
In PersonExperience with platforms such as: ServiceNow ITSM solution Active Directory Microsoft Exchange Office365 Windows Operating Systems Microsoft Office VPN Enterprise antivirus Mobile Devices AV Equipment...
RemoteHelp Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs Nationwide
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Remote Support
- IT Operations
- IT Governance
- Public Key Infrastructure
- ConnectWise
- Windows 10
- IT Leadership
- VPN
- Systems Center Configuration Manager
- Problem Management
- BMC Remedy
- Technical Troubleshooting
- IT Service Management
- Mobile Device Management
- Windows OS
- Application Support
- Computer Science
- Operating Systems
- Service Delivery
- MacOS
- Knowledge Management
- Help Desk Support
- Zendesk
- Incident Management
- ServiceNow
- IT Support
- ITIL
- Microsoft Office 365
- Resolution
- Continuous Improvement
- JIRA
- Microsoft Active Directory
- Customer Satisfaction
- Onboarding
- Key Performance Indicator
- Technical Support
- Artificial Intelligence
- Information Technology
- Staffing
- Engineering
- Microsoft Windows
- Troubleshooting
- Auditing
- Prioritizing
- Documentation
- Coaching
- Process Improvement
- Mentoring
- Reporting
- Collaboration
- Employee Development
- Education Experience
- Problem Solving
- Microsoft Office
- Staff Supervision
- Scheduling
- Customer Service
- Leadership
- Communication Skills
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