Customer Service Manager Jobs in Dickson, TN
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1 Jobs
role will focus on acquiring and deepening existing customer relationships with a focus on Preferred Banking Households to include more complex, affluent solutions, wealth opportunities, investments, lending...
Demographic Data for Dickson, TN
Moving to Dickson, TN? Find some basic demographic data about Dickson, TN below.
Local
National
29,319
750
Medium
Customer Service Manager Online Courses and Training Opportunities
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Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
Salary for Customer Service Manager Jobs in Dickson, TN
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Dickson, TN offer the following education background
Bachelor's Degree
35.4%
High School or GED
23.4%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Dickson, TN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Dodd-Frank
- Account Opening
- ATM Balancing
- Wire Transfers
- Nationwide Mortgage Licensing System & Registry
- Private Banking
- Retail Banking
- Consumer Lending
- Account Maintenance
- Treasury Management
- Cross Selling
- Wealth Management
- Lending
- Financial Services
- Mortgage Processing
- Payment Processing
- Client Services
- Business Administration
- Resolution
- Customer Satisfaction
- Notary Public
- Cash Handling
- Problem Resolution
- Referrals
- Sales Management
- Risk Management
- Relationship Management
- Account Management
- Retail
- Finance
- High School Diploma
- Written Communication
- Listening
- Customer Relations
- Business Development
- Telephone Skills
- Typing
- Coaching
- Reporting
- Policy Development
- Problem Solving
- Regulations
- Microsoft Office
- Sales
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills