Customer Service Manager Jobs in Wilkes Barre, PA

1-9 of 9 Jobs

Duryea, PA (9 miles from Wilkes Barre, PA)
1 day ago

Duryea, PA (9 miles from Wilkes Barre, PA)
1 day ago

Looking for a company that treats associates with respect, understanding, and appreciation? Looking for a company that is passionate about teamwork and the growth of it's associates and...

Customer Care Manager

Scranton, PA (16 miles from Wilkes Barre, PA)
1 day ago

Scranton, PA (16 miles from Wilkes Barre, PA)
1 day ago

Department: Security Operations Center Location: Scranton, PA Commitment: Full-time Exempt Workplace Type: Onsite Want to make a meaningful difference in peoples' lives while earning a competitive...

Relationship Banker

Wyoming, PA (6 miles from Wilkes Barre, PA)
4 days ago

Wyoming, PA (6 miles from Wilkes Barre, PA)
4 days ago

Primary Responsibilities: Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile...

Floating Relationship Banker

Wilkes Barre, PA
13 days ago

Wilkes Barre, PA
13 days ago

Banker Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending...

Customer Care Manager

Hazleton, PA (20 miles from Wilkes Barre, PA)
16 days ago

Hazleton, PA (20 miles from Wilkes Barre, PA)
16 days ago

The successful Customer Care Manager is dedicated to delivering an unparalleled level of service to all our customers. Managing a small team of up to six, the Customer Care Manager is...

Relationship Banker

Dickson City, PA (20 miles from Wilkes Barre, PA)
17 days ago

Dickson City, PA (20 miles from Wilkes Barre, PA)
17 days ago

Retail Customer Service Supervisor

West Hazleton, PA (20 miles from Wilkes Barre, PA)
30+ days ago

West Hazleton, PA (20 miles from Wilkes Barre, PA)
30+ days ago

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...

Customer Experience Manager

Scranton, PA (16 miles from Wilkes Barre, PA)
30+ days ago

Scranton, PA (16 miles from Wilkes Barre, PA)
30+ days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

Customer Service Supervisor

White Haven, PA (12 miles from Wilkes Barre, PA)
60+ days ago

White Haven, PA (12 miles from Wilkes Barre, PA)
60+ days ago

As a Customer Service Supervisor (CSS), you are a motivated leader who plays a key role in supporting store operations. Youll work side-by-side with peer supervisors and store leaders to deliver...

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Demographic Data for Wilkes Barre, PA

Moving to Wilkes Barre, PA? Find some basic demographic data about Wilkes Barre, PA below.

Median Age

Average Household Income

Home Value vs Household Income in Wilkes Barre, PA

Local

National

Total Population

77,961

Number of Businesses

2,032

City Size

Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Team Engagement for Customer Service Managers

Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Customer Service Career Guide: From Agent to Manager

This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Wilkes Barre, PA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Wilkes Barre, PA offer the following education background

Bachelor's Degree

35.4%

High School or GED

23.4%

Associate's Degree

14.6%

Master's Degree

11.9%

Vocational Degree or Certification

11.1%

Some College

2.0%

Doctorate Degree

0.8%

Some High School

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Wilkes Barre, PA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills