Customer Service Manager Jobs in Rochester, NY

1-15 of 17 Jobs

Client Success Manager

  • York, NY (23 miles from Rochester, NY)
  • 4 days ago
  • York, NY (23 miles from Rochester, NY)
  • 4 days ago

Client Success Manager Job Category: Client Support - Direct Requisition Number: CLIEN001312 Posting Details Posted: August 15, 2025 Full-Time Hybrid Locations Showing 1 location New York, NY |...

Microsoft D365 CRM, Director

  • Rochester, NY
  • 5 days ago
  • Rochester, NY
  • 5 days ago

Industry/Sector Not Applicable Specialism Microsoft Management Level Director Job Description & Summary A career in our Microsoft Dynamics team will provide the opportunity to help our clients...

Customer Experience Manager

  • Victor, NY (15 miles from Rochester, NY)
  • 8 days ago
  • Victor, NY (15 miles from Rochester, NY)
  • 8 days ago

Store - ROCH-VICTOR, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Relationship Banker

  • Rochester, NY
  • 9 days ago
  • Rochester, NY
  • 9 days ago

Primary Responsibilities: Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile...

Relationship Banker - Williamson - Williamson, NY

  • Williamson, NY (23 miles from Rochester, NY)
  • 10 days ago
  • Williamson, NY (23 miles from Rochester, NY)
  • 10 days ago

Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Manager Client Services

  • Rochester, NY
  • 13 days ago
  • Rochester, NY
  • 13 days ago

Manager Client Services - Enterprise Paylocity is an equal opportunity employer. Paylocity is an award-winning provider of cloud-based HR and payroll software solutions, offering the most complete...

Relationship Banker - Rochester, NY Relationship Banker - Rochester, NY

  • Rochester, NY
  • 14 days ago
  • Rochester, NY
  • 14 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Customer Service Lead - Part-Time

  • Irondequoit, NY (5 miles from Rochester, NY)
  • 14 days ago
  • Irondequoit, NY (5 miles from Rochester, NY)
  • 14 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

Relationship Banker

  • Palmyra, NY (21 miles from Rochester, NY)
  • 15 days ago
  • Palmyra, NY (21 miles from Rochester, NY)
  • 15 days ago

Banker Business Unit: Retail Reports to: Varies Based on Assignment Position Overview: This position is expected to develop proficiency of basic consumer banking transactions, account servicing, and lending...

Customer Service Manager

  • Rochester, NY
  • 15 days ago
  • Rochester, NY
  • 15 days ago

Apply Job Type Full-time Description ROLE GS Optics provides reliable, measurable, and high-quality customer service by adding an experienced customer service manager (CSM) to the sales team....

Senior Relationship Banker

  • Webster, NY (9 miles from Rochester, NY)
  • 16 days ago
  • Webster, NY (9 miles from Rochester, NY)
  • 16 days ago

Performs various administrative duties as assigned including maintaining records, preparing a variety of forms, reports, daily vault balancing and completion of the branch audit....

Customer Service Manager- Rochester

  • Henrietta, NY (7 miles from Rochester, NY)
  • 17 days ago
  • Henrietta, NY (7 miles from Rochester, NY)
  • 17 days ago

The Customer Service Manager (CSM) is responsible for giving the customer a great lasting impression of the store....

Customer Service Manager

  • Rochester, NY
  • 23 days ago
  • Rochester, NY
  • 23 days ago

Search is actively recruiting for a Customer Service Manager in Rochester, NY....

Senior Director - Customer Service

  • Rochester, NY
  • 26 days ago
  • Rochester, NY
  • 26 days ago

The base salary range for this position is dependent upon experience and location, ranging from: $177,000 - $221,000 Job Summary: The Senior Director of Customer Service is responsible for the...

Airport Customer Service Supervisor - ROC

  • Rochester, NY
  • 30+ days ago
  • Rochester, NY
  • 30+ days ago

General information Job Title Airport Customer Service Supervisor - ROC Date Thursday, July 17, 2025 Entity Unifi Aviation, LLC State New York City Rochester Base Pay Rate: $ 19.50 Full/Part Time...

Demographic Data for Rochester, NY

Moving to Rochester, NY? Find some basic demographic data about Rochester, NY below.


Local
National
481,148
11,600
Large

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service: Interpreting Customers' Service Priorities
CSRs who can identify their customers' priorities are able to make the best decisions on how to serve the customer. A customer's priorities may be both explicit (stated clearly or obvious) and...

Salary for Customer Service Manager Jobs in Rochester, NY

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Rochester, NY offer the following education background
Bachelor's Degree
35.4%
High School or GED
23.4%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Rochester, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills