Customer Service Manager Jobs in Grosse Pointe, MI

1-15 of 38 Jobs

Financial Relationship Banker - Troy, MI

  • Troy, MI (19 miles from Grosse Pointe, MI)
  • 3 hours ago
  • Troy, MI (19 miles from Grosse Pointe, MI)
  • 3 hours ago

. + Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills. + Excellent verbal and written communication...

Remote Work

Associate Manager, Customer Care & Aftersales Website Operations

  • Warren, MI (9 miles from Grosse Pointe, MI)
  • 20 hours ago
  • Warren, MI (9 miles from Grosse Pointe, MI)
  • 20 hours ago

Hybrid: This role is categorized as hybrid. This means the successful candidate is expected to report to the Warren, MI office three times per week, at minimum [or other frequency dictated by the...

Customer Success and Operations Manager, Customer Care Strategy and Optimization

  • Warren, MI (9 miles from Grosse Pointe, MI)
  • 1 day ago
  • Warren, MI (9 miles from Grosse Pointe, MI)
  • 1 day ago

**Hybrid:** This role is categorized as hybrid. This means the successful candidate is expected to report to the Warren, MI office three times per week, at minimum [or other frequency dictated by...

Manager, Member Services (Medicare)

  • Warren, MI (9 miles from Grosse Pointe, MI)
  • 1 day ago
  • Warren, MI (9 miles from Grosse Pointe, MI)
  • 1 day ago

**Job Summary** Provides customer support and stellar service to meet the needs of our Molina members and providers. Resolves issues and addresses needs fairly and effectively, while demonstrating...

Relationship Banker - Detroit Metro Southwest- Detroit, MI

  • Garden City, MI (21 miles from Grosse Pointe, MI)
  • 1 day ago
  • Garden City, MI (21 miles from Grosse Pointe, MI)
  • 1 day ago

Act** This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Part Time Relationship Banker Troy

  • Troy, MI (19 miles from Grosse Pointe, MI)
  • 3 days ago
  • Troy, MI (19 miles from Grosse Pointe, MI)
  • 3 days ago

Licensing System & Registry ("NMLS")....

Relationship Banker - Taylor branch

  • Taylor, MI (20 miles from Grosse Pointe, MI)
  • 3 days ago
  • Taylor, MI (20 miles from Grosse Pointe, MI)
  • 3 days ago

Are you passionate about building relationships and helping members achieve their financial goals? As a Relationship Banker, you'll be the face of our credit union-providing exceptional service,...

Customer Experience Manager

  • Warren, MI (9 miles from Grosse Pointe, MI)
  • 4 days ago
  • Warren, MI (9 miles from Grosse Pointe, MI)
  • 4 days ago

Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...

Customer Service Lead - Part-Time

  • Southfield, MI (20 miles from Grosse Pointe, MI)
  • 4 days ago
  • Southfield, MI (20 miles from Grosse Pointe, MI)
  • 4 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

Customer Service Supervisor (Training & QA)

  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 5 days ago
  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 5 days ago

CCH is expanding our staff, and this may be a great opportunity for you to join our team. CCH participates in the Public Service Loan Forgiveness Program (PSLF) Working under the direct...

Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)

  • Westland, MI (23 miles from Grosse Pointe, MI)
  • 6 days ago
  • Westland, MI (23 miles from Grosse Pointe, MI)
  • 6 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Success Manager - Detroit, Michigan

  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 8 days ago
  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 8 days ago

Why join Seegrid? Seegrid is the leading provider of self-driving industrial vehicles. We develop and deliver mobile robots and enterprise software for global leaders in logistics, manufacturing,...

Customer Experience Manager

  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 9 days ago
  • Detroit, MI (7 miles from Grosse Pointe, MI)
  • 9 days ago

Store - DET-WOODHAVEN, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Customer Experience Manager

  • Woodhaven, MI (23 miles from Grosse Pointe, MI)
  • 10 days ago
  • Woodhaven, MI (23 miles from Grosse Pointe, MI)
  • 10 days ago

Store - DET-WOODHAVEN, MI Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Customer Service Coordinator - Bilingual (Mandarin)

  • Troy, MI (19 miles from Grosse Pointe, MI)
  • 11 days ago
  • Troy, MI (19 miles from Grosse Pointe, MI)
  • 11 days ago

Total Quality Logistics** Total Quality Logistics is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex,...

Demographic Data for Grosse Pointe, MI

Moving to Grosse Pointe, MI? Find some basic demographic data about Grosse Pointe, MI below.


Local
National
48,845
1,206
Medium

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Salary for Customer Service Manager Jobs in Grosse Pointe, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Grosse Pointe, MI offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.5%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Grosse Pointe, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%