Customer Service Manager Jobs in Springfield, MA

1-15 of 32 Jobs

Airport Customer Service Supervisor (United) - BDL

  • Windsor Locks, CT (12 miles from Springfield, MA)
  • 12 hours ago
  • Windsor Locks, CT (12 miles from Springfield, MA)
  • 12 hours ago

General information Job Title Airport Customer Service Supervisor (United) - BDL Date Saturday, May 3, 2025 State Connecticut City Windsor Locks Base Pay Rate: $ 20.35 Full/Part Time Full Time...

Financial Customer Service Professional

  • Hartford, CT (22 miles from Springfield, MA)
  • 1 day ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 1 day ago

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid...

Registered Financial Customer Service Professional

  • Hartford, CT (22 miles from Springfield, MA)
  • 1 day ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 1 day ago

Our vision for the future is based on the idea that transforming financial lives starts by giving our people the freedom to transform their own. We have a flexible work environment, and fluid...

Client Service Manager Pharma Hub Services in IL

  • Windsor, CT (17 miles from Springfield, MA)
  • 1 day ago
  • Windsor, CT (17 miles from Springfield, MA)
  • 1 day ago

As a leading financial services and healthcare technology company based on revenue, SS&C is headquartered in Windsor, Connecticut, and has 27,000+ employees in 35 countries. Some 20,000 financial...

Relationship Banker (New Build) East Springfield, MA

  • Springfield, MA
  • 2 days ago
  • Springfield, MA
  • 2 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Customer Experience Manager

  • Wilbraham, MA (8 miles from Springfield, MA)
  • 4 days ago
  • Wilbraham, MA (8 miles from Springfield, MA)
  • 4 days ago

Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...

Region Relationship Banker 1

  • Bloomfield, CT (18 miles from Springfield, MA)
  • 5 days ago
  • Bloomfield, CT (18 miles from Springfield, MA)
  • 5 days ago

Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions Expected to achieve/ exceed both individual and team goals in sales, service, and operations...

Customer Service Manager

  • Westfield, MA (10 miles from Springfield, MA)
  • 5 days ago
  • Westfield, MA (10 miles from Springfield, MA)
  • 5 days ago

We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success....

Relationship Banker, West Windsor, NJ

  • Windsor, CT (17 miles from Springfield, MA)
  • 5 days ago
  • Windsor, CT (17 miles from Springfield, MA)
  • 5 days ago

Relationship Banker, West Windsor, NJ Country: United States of America Your Journey Starts Here: Santander is a global leader and innovator in the financial services industry. We believe that our...

Retail Customer Service Supervisor

  • Chicopee, MA (4 miles from Springfield, MA)
  • 5 days ago
  • Chicopee, MA (4 miles from Springfield, MA)
  • 5 days ago

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...

Customer Service Lead - Part-Time

  • Manchester, CT (23 miles from Springfield, MA)
  • 7 days ago
  • Manchester, CT (23 miles from Springfield, MA)
  • 7 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

Lead Client Service Manager

  • Windsor, CT (17 miles from Springfield, MA)
  • 10 days ago
  • Windsor, CT (17 miles from Springfield, MA)
  • 10 days ago

Company: SS&C Technologies Location: MI Career Level: Associate Industries: Technology, Software, IT, Electronics Description As a leading financial services and healthcare technology company...

Director of Customer Service

  • Hartford, CT (22 miles from Springfield, MA)
  • 10 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 10 days ago

The Senior Director of Remote Supports will lead the strategic direction, development, and execution of remote support services at our clients call center in Hartford, CT. This role ensures...

Customer Service Lead Representative-7am-3:30pm EST

  • Hartford, CT (22 miles from Springfield, MA)
  • 10 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 10 days ago

7am-3:30pm EST Shift** This position can be a remote schedule/Hybrid preferred: (Remote working option expectation is to provide professional and responsive service and support, regardless of...

Banking Center Relationship Banker 1

  • Windsor, CT (17 miles from Springfield, MA)
  • 13 days ago
  • Windsor, CT (17 miles from Springfield, MA)
  • 13 days ago

Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions Support segmentation strategy by implementing sales, retention, and other bank initiatives...

Demographic Data for Springfield, MA

Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.


Local
National
146,445
2,449
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Manager Jobs in Springfield, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Springfield, MA offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.5%
Associate's Degree
14.7%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Springfield, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%