Customer Service Manager Jobs in Northampton, MA

1-8 of 8 Jobs

Retail Customer Service Supervisor

  • Chicopee, MA (11 miles from Northampton, MA)
  • 5 days ago
  • Chicopee, MA (11 miles from Northampton, MA)
  • 5 days ago

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...

Client Services Coordinator

  • Springfield, MA (15 miles from Northampton, MA)
  • 12 days ago
  • Springfield, MA (15 miles from Northampton, MA)
  • 12 days ago

Employment Type: Full time Shift: Day Shift Description: Mercy Medical Center a member of Trinity Health Of New England is looking for a Client Services Coordinator / Front Desk Receptionist to...

Financial Relationship Banker - Springfield Town Square, MI

  • Springfield, MA (15 miles from Northampton, MA)
  • 15 days ago
  • Springfield, MA (15 miles from Northampton, MA)
  • 15 days ago

Demonstrates acumen in banking, sales, investments, consumer lending, business banking, business lending, customer service, and presentation skills....

Remote Work

Customer Service Administrator

  • Enfield, CT (24 miles from Northampton, MA)
  • 15 days ago
  • Enfield, CT (24 miles from Northampton, MA)
  • 15 days ago

Overview Element is seeking a detail-oriented and customer-focused Customer Service Administrator to support our quoting and sales process. This individual will be responsible for preparing and...

Customer Experience Manager

  • Hadley, MA (2 miles from Northampton, MA)
  • 30+ days ago
  • Hadley, MA (2 miles from Northampton, MA)
  • 30+ days ago

Store - HADLEY, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Clerk IV (Customer Service Coordinator - Hybrid Opportunity)

  • Amherst, MA (9 miles from Northampton, MA)
  • 45+ days ago
  • Amherst, MA (9 miles from Northampton, MA)
  • 45+ days ago

About UMass Amherst The flagship of the Commonwealth, the University of Massachusetts Amherst is a nationally ranked public land-grant research university that seeks to expand educational access,...

Customer Service Supervisor - Full Time

  • Hadley, MA (2 miles from Northampton, MA)
  • 45+ days ago
  • Hadley, MA (2 miles from Northampton, MA)
  • 45+ days ago

Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...

Banking Center Relationship Banker 2

  • Enfield, CT (24 miles from Northampton, MA)
  • 60+ days ago
  • Enfield, CT (24 miles from Northampton, MA)
  • 60+ days ago

Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions as needed....

Demographic Data for Northampton, MA

Moving to Northampton, MA? Find some basic demographic data about Northampton, MA below.


Local
National
16,567
711
Medium/Sm

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Manager Jobs in Northampton, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Northampton, MA offer the following education background
Bachelor's Degree
35.4%
High School or GED
23.4%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Northampton, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills