Customer Service Manager Jobs in Gloucester, MA

1-15 of 28 Jobs

Air Logistics Customer Care Manager FA-C

  • Wakefield, MA (21 miles from Gloucester, MA)
  • 2 days ago
  • Wakefield, MA (21 miles from Gloucester, MA)
  • 2 days ago

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...

Relationship Banker - Merrimack Valley Area

  • Middleton, MA (16 miles from Gloucester, MA)
  • 3 days ago
  • Middleton, MA (16 miles from Gloucester, MA)
  • 3 days ago

Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Customer Experience Manager (Full Time)

  • Everett, MA (24 miles from Gloucester, MA)
  • 4 days ago
  • Everett, MA (24 miles from Gloucester, MA)
  • 4 days ago

Store - BOS-EVERETT, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

Relationship Banker

  • Beverly, MA (9 miles from Gloucester, MA)
  • 6 days ago
  • Beverly, MA (9 miles from Gloucester, MA)
  • 6 days ago

Primary Responsibilities: Play key role in Relationship Management (customer assessments, profiling for sales opportunities, account opening and lead-focused outbound calling), Sales Process (profile...

Relationship Banker, Peabody, MA

  • Peabody, MA (16 miles from Gloucester, MA)
  • 6 days ago
  • Peabody, MA (16 miles from Gloucester, MA)
  • 6 days ago

(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening...

Relationship Banker, Revere, MA

  • Revere, MA (21 miles from Gloucester, MA)
  • 9 days ago
  • Revere, MA (21 miles from Gloucester, MA)
  • 9 days ago

(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening...

Customer Service Supervisor - Full Time

  • Lynnfield, MA (18 miles from Gloucester, MA)
  • 11 days ago
  • Lynnfield, MA (18 miles from Gloucester, MA)
  • 11 days ago

Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...

Relationship Banker - Revere Area

  • Revere, MA (21 miles from Gloucester, MA)
  • 13 days ago
  • Revere, MA (21 miles from Gloucester, MA)
  • 13 days ago

Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Relationship Banker, Beverly, MA

  • Beverly, MA (9 miles from Gloucester, MA)
  • 13 days ago
  • Beverly, MA (9 miles from Gloucester, MA)
  • 13 days ago

(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening...

Senior Client Success Manager

  • Salem, MA (13 miles from Gloucester, MA)
  • 15 days ago
  • Salem, MA (13 miles from Gloucester, MA)
  • 15 days ago

Job Listing ID: 4325920 Job Title: Senior Client Success Manager Application Deadline: Open Until FilledJob Location: Salem Date Posted: 08/08/2025Hours Worked Per Week: Not Provided Shift: Not...

Remote Work

Air Logistics Customer Care Manager

  • Wakefield, MA (21 miles from Gloucester, MA)
  • 17 days ago
  • Wakefield, MA (21 miles from Gloucester, MA)
  • 17 days ago

It's more than a job When you work in Freight Logistics and Operations at Kuehne+Nagel, you play a key role in optimising processes and ensuring that inventory and shipments move efficiently. But...

Relationship Banker - Saugus, MA Area

  • Saugus, MA (20 miles from Gloucester, MA)
  • 18 days ago
  • Saugus, MA (20 miles from Gloucester, MA)
  • 18 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Customer Service Manager

  • Seabrook, NH (19 miles from Gloucester, MA)
  • 18 days ago
  • Seabrook, NH (19 miles from Gloucester, MA)
  • 18 days ago

New opportunity available for a Customer Service Manager. The Customer Service Manager position is one of hourly store management....

Relationship Banker (Bilingual English and Cantonese Required) Malden Area, MA

  • Malden, MA (23 miles from Gloucester, MA)
  • 18 days ago
  • Malden, MA (23 miles from Gloucester, MA)
  • 18 days ago

Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Client Success Manager

  • Salem, MA (13 miles from Gloucester, MA)
  • 18 days ago
  • Salem, MA (13 miles from Gloucester, MA)
  • 18 days ago

Job Listing ID: 4323282 Job Title: Client Success Manager Application Deadline: Open Until FilledJob Location: Salem Date Posted: 08/05/2025Hours Worked Per Week: Not Provided Shift: Not Provided...

Demographic Data for Gloucester, MA

Moving to Gloucester, MA? Find some basic demographic data about Gloucester, MA below.


Local
National
29,729
895
Medium

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Manager Jobs in Gloucester, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Gloucester, MA offer the following education background
Bachelor's Degree
35.4%
High School or GED
23.4%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Gloucester, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills