Mercury Computer Systems, with a proven track record within military defense electronics and telecommunications companies, is seeking a Customer Success Manager (our internal job title for this...
Primary Responsibilities: Play key role in Relationship Management (customer assessments, profiling for sales opportunities, accountopening and lead-focused outbound calling), Sales Process (profile...
At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...
Site: Mass General Brigham Health Plan Holding Company, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers,...
Our Opportunity: Chewy is seeking an expert and visionary Customer Care Communications Manager II to lead strategic, high-impact communications across our Customer Care (CC) organization! In this...
in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...
Vice President II, Client Services Manager At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world's financial system we...
Requisition #: 204970 Location: Needham Heights, MA 02494 Category: Client Services Salary: $45,000.00 - $50,000.00 per year Position Details Entry Level Management position Aveanna is looking for...
Customer Support Manager North Andover, MA Full-Time Position description: *In office position working Monday-Friday 8:00am-5:00pm EST* TSD Mobility Solutions, Inc., an affiliate of Reynolds and...
The Client Success Manager (CSM) will drive long-term customer satisfaction, value realization, and account growth across a portfolio of key tribal clients. This high-visibility role encompasses...
8am-4:30pm EST Shift** **This position can be a remote schedule/Hybrid preferred:** (Remote working option expectation is to provide professional and responsive service and support, regardless of...
As the Customer Success Manager, you will be responsible for formulating and driving project plans, in accordance with the goals and timing, set by the Customer Success Lead. You will specify and...
The Client Success Manager (CSM) will drive long-term customer satisfaction, value realization, and account growth across a portfolio of key tribal clients. This high-visibility role encompasses...
Store - BOS-NEWTON, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...
Moving to Concord, MA? Find some basic demographic data about Concord, MA below.
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Customer Service Manager Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...
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