Customer Service Manager Jobs in Boston, MA

1-15 of 122 Jobs

Client Services Coordinator

  • Waltham, MA (10 miles from Boston, MA)
  • 7 hours ago
  • Waltham, MA (10 miles from Boston, MA)
  • 7 hours ago

Physician Health Services, Inc. (PHS), is a nonprofit corporation that was founded by the Massachusetts Medical Society to address issues of physician health. PHS is a confidential resource for...

Store Support Associate Team Leader (Customer Service, Front End Support Assistant Manager)

  • Dedham, MA (9 miles from Boston, MA)
  • 1 day ago
  • Dedham, MA (9 miles from Boston, MA)
  • 1 day ago

Assists the Team Leader in all aspects of daily operations including cash management, expense control, buying, merchandising, labor, regulatory compliance, and special projects as assigned. Leads...

Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor)

  • Brighton, MA (4 miles from Boston, MA)
  • 1 day ago
  • Brighton, MA (4 miles from Boston, MA)
  • 1 day ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Relationship Banker

  • North Andover, MA (21 miles from Boston, MA)
  • 2 days ago
  • North Andover, MA (21 miles from Boston, MA)
  • 2 days ago

RELATIONSHIP BANKER - NORTH ANDOVER, MA Enterprise Bank is a successful commercial bank where your talents will be recognized. Consistently being recognized both nationally and locally as a “Top...

Customer Service & E-Commerce Supervisor (Customer Service, In-Store Shopper Supervisor) - Full Time

  • Sudbury, MA (18 miles from Boston, MA)
  • 2 days ago
  • Sudbury, MA (18 miles from Boston, MA)
  • 2 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Relationship Banker II (State Street Experience Center)

  • Salem, MA (13 miles from Boston, MA)
  • 3 days ago
  • Salem, MA (13 miles from Boston, MA)
  • 3 days ago

leadership when appropriate Engage with members to understand needs and recommend financial solutions that best fit their goals, based on First Tech's suite of product offerings Participate in campaigns, cross-selling...

Manager, Customer Success

  • Burlington, MA (12 miles from Boston, MA)
  • 3 days ago
  • Burlington, MA (12 miles from Boston, MA)
  • 3 days ago

the platform and proactively addressing their evolving needs Lead contract renewal negotiations, securing mutually beneficial terms Collaborate with the sales team to identify and drive upsell and cross-sell...

Manager, Customer Service

  • Norwood, MA (13 miles from Boston, MA)
  • 3 days ago
  • Norwood, MA (13 miles from Boston, MA)
  • 3 days ago

We are a growing, entrepreneurial-spirited organization seeking to add to our diverse team of committed and innovative professionals. Our work environment is fast paced yet informal; we work hard...

Relationship Banker - Middleton, MA

  • Middleton, MA (17 miles from Boston, MA)
  • 3 days ago
  • Middleton, MA (17 miles from Boston, MA)
  • 3 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Customer Experience Manager-Nights and Weekends

  • Hudson, MA (24 miles from Boston, MA)
  • 4 days ago
  • Hudson, MA (24 miles from Boston, MA)
  • 4 days ago

Customer Experience Manager-Nights and Weekends Michaels Stores - 3.4 Hudson, MA Job Details Part-time Estimated: $32.9K - $42.7K a year 19 hours ago Benefits Health insurance Dental insurance...

HX Client Success Manager

  • Boston, MA
  • 4 days ago
  • Boston, MA
  • 4 days ago

Company Description PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries-a status we earned over decades of deep partnership with clients...

Customer Success Manager III

  • Boston, MA
  • 4 days ago
  • Boston, MA
  • 4 days ago

OpenGov is the leader in AI-enabled software for cities, counties, state agencies, and special districts. With a mission to power more effective and accountable government, OpenGov serves 2,000...

Customer Service Manager

  • Boston, MA
  • 4 days ago
  • Boston, MA
  • 4 days ago

and Qualifications Salary is just one component of FPUA's excellent total compensation package. As an organization, one of our top priorities is to maintain the health and wellbeing of our...

Client Service Manager Trainee - Achieve July 2025

  • Norwell, MA (18 miles from Boston, MA)
  • 4 days ago
  • Norwell, MA (18 miles from Boston, MA)
  • 4 days ago

Client Service Manager Trainee - Achieve July 2025 Norwell, Massachusetts Client Service/Account Management 37494 Partially Scheduled in the Office Introduction Indulge your passion for...

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

  • Wayland, MA (15 miles from Boston, MA)
  • 4 days ago
  • Wayland, MA (15 miles from Boston, MA)
  • 4 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

Demographic Data for Boston, MA

Moving to Boston, MA? Find some basic demographic data about Boston, MA below.


Local
National
162,231
11,855
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Services
Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Manager Jobs in Boston, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Boston, MA offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.5%
Associate's Degree
14.7%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Boston, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%