Customer Service Manager Jobs in Berkshire, MA

1-4 of 4 Jobs

East Greenbush, NY (23 miles from Berkshire, MA)
4 days ago

East Greenbush, NY (23 miles from Berkshire, MA)
4 days ago

If you are ready to join a company that truly cares about its employees, our members, and our community then you have come to the right place! ABOUT THE TEAM Here at Broadview, we deliver a...

Client Relations Manager

Washington, MA (12 miles from Berkshire, MA)
45+ days ago

Washington, MA (12 miles from Berkshire, MA)
45+ days ago

The Client Relations Manager will serve as the primary point of contact and the overall relationship manager for a number of PAC and advocacy technology and website services clients. The Client...

Technical Customer Experience Manager- SLED/Healthcare

Washington, MA (12 miles from Berkshire, MA)
60+ days ago

Washington, MA (12 miles from Berkshire, MA)
60+ days ago

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...

Staff Technical Customer Experience Manager/Architect- Federal- DOD/Intel (TS/SCI CI Poly/or Full Scope)

Washington, MA (12 miles from Berkshire, MA)
90+ days ago

Washington, MA (12 miles from Berkshire, MA)
90+ days ago

Hungry, Humble, Honest, with Heart. The Opportunity Are you an experienced professional with a strong technical background in customer experience and a deep-seated passion for building lasting...

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Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Team Engagement for Customer Service Managers

Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...

Customer Service Career Guide: From Agent to Manager

This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Customer Services

Customer service plays a critical role in today's business world. Just about every organization has realized how important customer service is and many have begun to find ways to evaluate and...

Salary for Customer Service Manager Jobs in Berkshire, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Berkshire, MA offer the following education background

Bachelor's Degree

35.3%

High School or GED

23.4%

Associate's Degree

14.7%

Master's Degree

11.9%

Vocational Degree or Certification

11.1%

Some College

2.0%

Doctorate Degree

0.8%

Some High School

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Berkshire, MA

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills