Customer Service Manager Jobs in Rockford, IL

1-4 of 4 Jobs

Rockford, IL
3 days ago

Rockford, IL
3 days ago

$1,500 Sign on Bonus (paid at 90 days of service) Pay rate: $22.75/hour-$27.00/hour, plus commission Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its...

Customer Service Supervisor

Freeport, IL (24 miles from Rockford, IL)
1 day ago

Freeport, IL (24 miles from Rockford, IL)
1 day ago

As one of the largest mutual insurance companies in the US, we focus on offering exceptional service to our policyholders. Therefore, to help keep these standards, we are currently recruiting for...

Relationship Banker - Beloit, WI

Beloit, WI (16 miles from Rockford, IL)
15 days ago

Beloit, WI (16 miles from Rockford, IL)
15 days ago

Wintrust provides community and commercial banking, specialty finance and wealth management services through its 16 bank charters and nine non-bank businesses. Wintrust delivers the sophisticated...

Customer Experience Manager

Machesney Park, IL (6 miles from Rockford, IL)
16 days ago

Machesney Park, IL (6 miles from Rockford, IL)
16 days ago

Store - MACHESNEY PARK, IL Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

View all jobs

Demographic Data for Rockford, IL

Moving to Rockford, IL? Find some basic demographic data about Rockford, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Rockford, IL

Local

National

Total Population

180,761

Number of Businesses

4,006

City Size

Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Team Engagement for Customer Service Managers

Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...

Customer Service Career Guide: From Agent to Manager

This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...

Service Etiquette in Financial Services

Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...

Salary for Customer Service Manager Jobs in Rockford, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.

Highest Education Level

Customer Service Managers in Rockford, IL offer the following education background

Bachelor's Degree

35.4%

High School or GED

23.4%

Associate's Degree

14.6%

Master's Degree

11.9%

Vocational Degree or Certification

11.1%

Some College

2.0%

Doctorate Degree

0.8%

Some High School

0.7%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Managers in Rockford, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Manager position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills