Customer Service Analyst Jobs in Madison, WI
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Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve...
Demographic Data for Madison, WI
Moving to Madison, WI? Find some basic demographic data about Madison, WI below.
Local
National
308,529
8,483
Large
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Salary for Customer Service Analyst Jobs in Madison, WI
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in Madison, WI offer the following education background
Bachelor's Degree
36.8%
High School or GED
20.5%
Associate's Degree
15.7%
Vocational Degree or Certification
11.6%
Master's Degree
10.7%
Some College
3.4%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Madison, WI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Escalation Management
- Customer Success
- Call Center Experience
- Call Center Management
- Printing
- Client Services
- Retail Sales
- General Repair
- Customer Support
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Technical Support
- Scanning
- Administrative Skills
- Energetic
- Account Management
- Finance
- Billing
- Retail
- Customer Relations
- Procurement
- High School Diploma
- Salesforce
- Analytical Skills
- Troubleshooting
- Auditing
- Process Improvement
- Customer Relationship Management
- Punctual
- Documentation
- Conflict Resolution
- Telephone Skills
- Reporting
- Inventory Management
- Flexibility
- Microsoft PowerPoint
- Filing
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
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