Customer Service Analyst Jobs in Follansbee, WV

1-1 of 1 Jobs

QA Analyst - Customer Service

  • Coraopolis, PA (23 miles from Follansbee, WV)
  • 30+ days ago
  • Coraopolis, PA (23 miles from Follansbee, WV)
  • 30+ days ago

Monitoring / Speech Analytics tools) Telephone (Five9) and chat platforms (LivePerson) As necessary, responsible for handling agent-level calls/chats to maintain personal knowledge and understanding...

Demographic Data for Follansbee, WV

Moving to Follansbee, WV? Find some basic demographic data about Follansbee, WV below.

Local
National
6,365
95
Medium/Sm

Customer Service Analyst Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
edX
Data Analyst
This eight-course Professional Certificate from IBM prepares you with job-ready skills for an entry level data analyst role. Position yourself competitively and power your data analyst career for...
edX
Cybersecurity Analyst
Get started in the exciting field of Cybersecurity with this IBM Cybersecurity Analyst Professional Certificate! Here you will learn all the important skills you need in order to become a...
edX
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Register to search for more online courses. >>>

Salary for Customer Service Analyst Jobs in Follansbee, WV

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Customer Service Analyst positions.

Highest Education Level

Customer Service Analysts in Follansbee, WV offer the following education background
Bachelor's Degree
36.8%
High School or GED
20.5%
Associate's Degree
15.7%
Vocational Degree or Certification
11.6%
Master's Degree
10.7%
Some College
3.4%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Follansbee, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Analyst position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!