Customer Service Analyst Jobs in Charleston, WV
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The ER&R Support Center Analyst will be a member of the fully remote team, responsible for inbound and outbound communications with issuers related to verification of Marketplace insurance data....
Remote WorkDemographic Data for Charleston, WV
Moving to Charleston, WV? Find some basic demographic data about Charleston, WV below.
Local
National
91,389
2,772
Medium/Lg
Customer Service Analyst Online Courses and Training Opportunities
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Salary for Customer Service Analyst Jobs in Charleston, WV
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in Charleston, WV offer the following education background
Bachelor's Degree
36.7%
High School or GED
20.5%
Associate's Degree
15.7%
Vocational Degree or Certification
11.6%
Master's Degree
10.7%
Some College
3.4%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Charleston, WV
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Escalation Management
- Customer Success
- Inbound
- Printing
- Retail Sales
- Customer Support
- Spreadsheets
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Administrative Skills
- Technical Support
- Energetic
- Inbound/Outbound Calling
- Billing
- General Office Duties
- Retail
- Decision Making
- Finance
- Procurement
- High School Diploma
- Customer Relations
- Troubleshooting
- Driving
- Auditing
- Customer Relationship Management
- Microsoft Outlook
- Punctual
- Conflict Resolution
- Collaboration
- Telephone Skills
- Documentation
- Investigation
- Interpersonal Skills
- Data Analysis
- Inventory Management
- Filing
- Microsoft PowerPoint
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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