Customer Service Analyst Jobs in Upper St Clair, PA
- Coraopolis, PA (13 miles from Upper St Clair, PA)
- 30+ days ago
- Coraopolis, PA (13 miles from Upper St Clair, PA)
- 30+ days ago
Monitoring / Speech Analytics tools) Telephone (Five9) and chat platforms (LivePerson) As necessary, responsible for handling agent-level calls/chats to maintain personal knowledge and understanding...
Demographic Data for Upper St Clair, PA
Moving to Upper St Clair, PA? Find some basic demographic data about Upper St Clair, PA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Upper St Clair, PA
Highest Education Level
Customer Service Analysts in Upper St Clair, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- One Call Resolution
- Escalation Management
- Customer Success
- Mobile Device Management
- Call Center Experience
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Customer Support
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Administrative Skills
- Technical Support
- Energetic
- Billing
- Retail
- Finance
- Procurement
- High School Diploma
- Written Communication
- Salesforce
- Customer Relations
- Troubleshooting
- Auditing
- Customer Relationship Management
- Punctual
- Documentation
- Collaboration
- Telephone Skills
- Conflict Resolution
- Reporting
- Investigation
- Inventory Management
- Filing
- Microsoft PowerPoint
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills