Customer Service Analyst Jobs in Mt Lebanon, PA
- Coraopolis, PA (12 miles from Mt Lebanon, PA)
- 30+ days ago
- Coraopolis, PA (12 miles from Mt Lebanon, PA)
- 30+ days ago
Monitoring / Speech Analytics tools) Telephone (Five9) and chat platforms (LivePerson) As necessary, responsible for handling agent-level calls/chats to maintain personal knowledge and understanding...
Demographic Data for Mt Lebanon, PA
Moving to Mt Lebanon, PA? Find some basic demographic data about Mt Lebanon, PA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Mt Lebanon, PA
Highest Education Level
Customer Service Analysts in Mt Lebanon, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- One Call Resolution
- Escalation Management
- Customer Success
- Mobile Device Management
- Call Center Experience
- Financial Services
- Help Desk Support
- Printing
- Client Services
- Retail Sales
- Customer Support
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Administrative Skills
- Technical Support
- Energetic
- Billing
- Retail
- Finance
- Procurement
- High School Diploma
- Customer Relations
- Troubleshooting
- Auditing
- Customer Relationship Management
- Punctual
- Documentation
- Collaboration
- Telephone Skills
- Conflict Resolution
- Reporting
- Investigation
- Inventory Management
- Filing
- Microsoft PowerPoint
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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