Customer Service Analyst Jobs in Lower Burrell, PA
- Coraopolis, PA (24 miles from Lower Burrell, PA)
- 16 days ago
- Coraopolis, PA (24 miles from Lower Burrell, PA)
- 16 days ago
Monitoring / Speech Analytics tools) Telephone (Five9) and chat platforms (LivePerson) As necessary, responsible for handling agent-level calls/chats to maintain personal knowledge and understanding...
Demographic Data for Lower Burrell, PA
Moving to Lower Burrell, PA? Find some basic demographic data about Lower Burrell, PA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Lower Burrell, PA
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in Lower Burrell, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Call Monitoring
- Customer Success
- Call Center Experience
- Inbound
- Printing
- Courteous
- Retail Sales
- Customer Support
- Spreadsheets
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Technical Support
- Energetic
- Administrative Skills
- Inbound/Outbound Calling
- Billing
- General Office Duties
- Retail
- Procurement
- Written Communication
- Salesforce
- Finance
- Customer Relations
- High School Diploma
- Troubleshooting
- Customer Relationship Management
- Auditing
- Microsoft Outlook
- Punctual
- Conflict Resolution
- Investigation
- Interpersonal Skills
- Collaboration
- Telephone Skills
- Documentation
- Inventory Management
- Flexibility
- Filing
- Microsoft PowerPoint
- Problem Solving
- Microsoft Office
- Multitasking
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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