Customer Service Analyst Jobs in Hendersonville, PA
- Coraopolis, PA (14 miles from Hendersonville, PA)
- 30+ days ago
- Coraopolis, PA (14 miles from Hendersonville, PA)
- 30+ days ago
Monitoring / Speech Analytics tools) Telephone (Five9) and chat platforms (LivePerson) As necessary, responsible for handling agent-level calls/chats to maintain personal knowledge and understanding...
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Hendersonville, PA
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in Hendersonville, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Escalation Management
- Customer Service Management
- Customer Success
- Mobile Device Management
- Call Center Experience
- Call Center Management
- Order Processing
- Help Desk Support
- Printing
- Retail Sales
- Client Services
- Customer Support
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Technical Support
- Administrative Skills
- Energetic
- Account Management
- Billing
- Finance
- Retail
- Procurement
- High School Diploma
- Salesforce
- Customer Relations
- Troubleshooting
- Process Improvement
- Analytical Skills
- Auditing
- Punctual
- Documentation
- Conflict Resolution
- Collaboration
- Telephone Skills
- Reporting
- Inventory Management
- Flexibility
- Filing
- Microsoft PowerPoint
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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