Customer Service Analyst Jobs in Etna, PA
- Coraopolis, PA (12 miles from Etna, PA)
- 30+ days ago
- Coraopolis, PA (12 miles from Etna, PA)
- 30+ days ago
Monitoring / Speech Analytics tools) Telephone (Five9) and chat platforms (LivePerson) As necessary, responsible for handling agent-level calls/chats to maintain personal knowledge and understanding...
Demographic Data for Etna, PA
Moving to Etna, PA? Find some basic demographic data about Etna, PA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Etna, PA
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in Etna, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Escalation Management
- Customer Service Management
- Customer Success
- Mobile Device Management
- Call Center Experience
- Call Center Management
- Help Desk Support
- Printing
- Retail Sales
- Client Services
- Customer Support
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Technical Support
- Administrative Skills
- Energetic
- Account Management
- Billing
- Finance
- Retail
- Procurement
- High School Diploma
- Salesforce
- Customer Relations
- Troubleshooting
- Process Improvement
- Analytical Skills
- Auditing
- Customer Relationship Management
- Punctual
- Documentation
- Conflict Resolution
- Collaboration
- Telephone Skills
- Reporting
- Inventory Management
- Filing
- Microsoft PowerPoint
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Research Skills
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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