Customer Service Analyst Jobs in Cranberry Twp, PA
- Coraopolis, PA (14 miles from Cranberry Twp, PA)
- 26 days ago
- Coraopolis, PA (14 miles from Cranberry Twp, PA)
- 26 days ago
Monitoring / Speech Analytics tools) Telephone (Five9) and chat platforms (LivePerson) As necessary, responsible for handling agent-level calls/chats to maintain personal knowledge and understanding...
Demographic Data for Cranberry Twp, PA
Moving to Cranberry Twp, PA? Find some basic demographic data about Cranberry Twp, PA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Cranberry Twp, PA
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in Cranberry Twp, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Escalation Management
- Customer Success
- Call Center Experience
- Printing
- Retail Sales
- Client Services
- Customer Support
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Liaison
- Scanning
- Technical Support
- Administrative Skills
- Energetic
- Billing
- Retail
- Finance
- Procurement
- High School Diploma
- Written Communication
- Salesforce
- Customer Relations
- Troubleshooting
- Analytical Skills
- Auditing
- Customer Relationship Management
- Punctual
- Conflict Resolution
- Collaboration
- Telephone Skills
- Documentation
- Investigation
- Reporting
- Inventory Management
- Filing
- Microsoft PowerPoint
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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