Customer Service Analyst Jobs in Braddock, PA
- Coraopolis, PA (18 miles from Braddock, PA)
- 30+ days ago
- Coraopolis, PA (18 miles from Braddock, PA)
- 30+ days ago
Monitoring / Speech Analytics tools) Telephone (Five9) and chat platforms (LivePerson) As necessary, responsible for handling agent-level calls/chats to maintain personal knowledge and understanding...
Demographic Data for Braddock, PA
Moving to Braddock, PA? Find some basic demographic data about Braddock, PA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Braddock, PA
Highest Education Level
Customer Service Analysts in Braddock, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- One Call Resolution
- Escalation Management
- Customer Success
- Mobile Device Management
- Call Center Experience
- Inbound
- Printing
- Retail Sales
- Client Services
- Customer Support
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Technical Support
- Administrative Skills
- Energetic
- Billing
- Retail
- Finance
- Procurement
- High School Diploma
- Written Communication
- Salesforce
- Customer Relations
- Troubleshooting
- Auditing
- Customer Relationship Management
- Punctual
- Documentation
- Collaboration
- Telephone Skills
- Conflict Resolution
- Reporting
- Investigation
- Inventory Management
- Filing
- Microsoft PowerPoint
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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