Customer Service Analyst Jobs in Portland, MI
1-1 of
1 Jobs
- Lansing, MI (20 miles from Portland, MI)
- 28 days ago
- Lansing, MI (20 miles from Portland, MI)
- 28 days ago
Looking to start your career in Technology? We have opportunities right here in mid-Michigan! Vertafore is looking for talented people to join our team. Our dynamic environment provides...
Demographic Data for Portland, MI
Moving to Portland, MI? Find some basic demographic data about Portland, MI below.
Local
National
10,582
170
Medium/Sm
Customer Service Analyst Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Data Analyst
This eight-course Professional Certificate from IBM prepares you with job-ready skills for an entry level data analyst role. Position yourself competitively and power your data analyst career for...
Cybersecurity Analyst
Get started in the exciting field of Cybersecurity with this IBM Cybersecurity Analyst Professional Certificate! Here you will learn all the important skills you need in order to become a...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Salary for Customer Service Analyst Jobs in Portland, MI
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in Portland, MI offer the following education background
Bachelor's Degree
36.8%
High School or GED
20.5%
Associate's Degree
15.7%
Vocational Degree or Certification
11.6%
Master's Degree
10.7%
Some College
3.4%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Portland, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Escalation Management
- Customer Service Management
- Customer Success
- Call Center Experience
- Call Center Management
- Printing
- Retail Sales
- Client Services
- Customer Support
- General Repair
- Resolution
- Scheduling Appointments
- Customer Satisfaction
- Scanning
- Technical Support
- Administrative Skills
- Energetic
- Account Management
- Billing
- Finance
- Retail
- Procurement
- High School Diploma
- Salesforce
- Customer Relations
- Troubleshooting
- Process Improvement
- Analytical Skills
- Auditing
- Customer Relationship Management
- Punctual
- Documentation
- Conflict Resolution
- Collaboration
- Telephone Skills
- Reporting
- Inventory Management
- Flexibility
- Filing
- Microsoft PowerPoint
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Microsoft Excel
- Sales
- Time Management
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills