Call Center Representative Jobs in Great Falls, MT
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We are looking for an energetic, self-motivated, Full-Time Call Center Member Service Representative to join our RH Scott Branch, located just outside of Malmstrom Air Force Base. 1st Liberty FCU...
Demographic Data for Great Falls, MT
Moving to Great Falls, MT? Find some basic demographic data about Great Falls, MT below.
Local
National
74,739
2,185
Medium
Call Center Representative Online Courses and Training Opportunities
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Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Salary for Call Center Representative Jobs in Great Falls, MT
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Great Falls, MT offer the following education background
High School or GED
33.0%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Great Falls, MT
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Client Support
- Service Sales
- Inbound
- Telemarketing
- Call Center Experience
- Long-Term Disability
- Insurance Verification
- Inside Sales
- Courteous
- Claims
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Technical Support
- Administrative Skills
- Inbound/Outbound Calling
- Staffing
- Collections
- High School Diploma
- Account Management
- Microsoft Windows
- Verbal Communication
- Troubleshooting
- Conflict Resolution
- Listening
- Microsoft Outlook
- Driving
- Collaboration
- Investigation
- Punctual
- Telephone Skills
- Typing
- Interpersonal Skills
- Data Entry
- Spanish
- Sales
- Microsoft PowerPoint
- Multitasking
- English
- Problem Solving
- Policy Development
- Team Building
- Microsoft Office
- Microsoft Excel
- Research Skills
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills