Call Center Representative Jobs in Massachusetts

1-15 of 26 Jobs

Customer Service Call Center Representative

  • Rockland, MA
  • 3 days ago
  • Rockland, MA
  • 3 days ago

Clean Harbors is looking for an Emergency Call Center Representative. This role will be responsible for operation of the 24-Hour Emergency Operations Center. Why work for Clean Harbors?...

Customer Service Call Center Representative

  • Norwell, MA
  • 3 days ago
  • Norwell, MA
  • 3 days ago

Clean Harbors is looking for an Emergency Call Center Representative. This role will be responsible for operation of the 24-Hour Emergency Operations Center. Why work for Clean Harbors?...

IT Client Support Specialist Tufts University

  • Somerville, MA
  • 5 days ago
  • Somerville, MA
  • 5 days ago

Overview Tufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts mission of teaching,...

IT Client Support Specialist

  • Somerville, MA
  • 5 days ago
  • Somerville, MA
  • 5 days ago

Overview Tufts Technology Services (TTS) is a university-wide service organization committed to delivering adaptable, results driven technology solutions in support of Tufts’ mission of teaching,...

Call Center Specialist

  • Fall River, MA
  • 5 days ago
  • Fall River, MA
  • 5 days ago

Call center experience, preferred. Exceptional customer service, active listening, and verbal and written communication skills. High degree of tact and discretion....

Senior Call Center Specialist

  • Fall River, MA
  • 5 days ago
  • Fall River, MA
  • 5 days ago

Experience and Skills: Duties & Responsibilities High School diploma or equivalent, required 2 - 3 years' Call center experience, required Healthcare call center experience, preferred Exceptional customer...

Call Center Representative

  • Woburn, MA
  • 9 days ago
  • Woburn, MA
  • 9 days ago

Call Center Representative: Up to \$70,000-85,000! Rite Window, a proud company of the Renuity family, where innovation and excellence drive everything we do....

Triage Specialist/ Call Center Specialist II, Crisis Services - FSW

  • Leominster, MA
  • 9 days ago
  • Leominster, MA
  • 9 days ago

Are you an internal caregiver, student, or contingent worker/agency worker at UMass Memorial Health? CLICK HERE to apply through your Workday account. Exemption Status: Non-Exempt Schedule...

Call Center Customer Service Rep.

  • South Hadley, MA
  • 13 days ago
  • South Hadley, MA
  • 13 days ago

Call Center Customer Service Representatives Location: WINDSOR, CT SITE Job #2333592 ROLE HIGHLIGHTS: The Customer Service Representative I is responsible for receiving and processing customer...

Call Center Representative/Member Advocate

  • Quincy, MA
  • 16 days ago
  • Quincy, MA
  • 16 days ago

Call Center Representative/Member Advocate Healthcare Financial, Inc....

Call Center Representative

  • Lowell, MA
  • 17 days ago
  • Lowell, MA
  • 17 days ago

At Rockland Trust, we believe that each relationship matters and that starts with our Call Center Representatives....

Customer Relations Associate: Part-Time

  • Berlin, MA
  • 19 days ago
  • Berlin, MA
  • 19 days ago

POSITION SUMMARY: The Customer Relations Associate performs various Customer Service activities, to include greeting and acknowledging all customers in a prompt and friendly manner, handling...

Client Support Specialist II

  • Lynn, MA
  • 20 days ago
  • Lynn, MA
  • 20 days ago

The purpose of the Client Support Specialist II is to provide daily support for commercial clients using our cash management products and services. This candidate will provide our clients with...

Contact Center Representative

  • Pittsfield, MA
  • 21 days ago
  • Pittsfield, MA
  • 21 days ago

Contact Center Representative Department : Contact Center Work Arrangement: This is a remote position upon completion of in-house training in Pittsfield, MA. We are guided by our IDEA principles –...

Call Center Associate 2nd Shift

  • Northborough, MA
  • 22 days ago
  • Northborough, MA
  • 22 days ago

Call center experience a plus. Weekend availability required (we offer shift differential pay!). Excellent oral and written communication skills....

Remote Work

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.

Local
National
7,029,832
179,192

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
John Academy
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Udemy
Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...
FutureLearn
Effective Questioning for Call Handlers
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...
Register to search for more online courses. >>>

Salary for Call Center Representative Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification

Required or preferred licenses and certifications for Call Center Representative positions.

Highest Education Level

Call Center Representatives in Massachusetts offer the following education background
High School or GED
32.8%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Call Center Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!